Unarmed Security Officer - Gatehouse & Visitor Access (Covington, LA)

NOLA Protection Services; Mandeville (LA); On-site; USD 18,000 - 23,000; Full time

Job summary

NOLA Protection Group is seeking an Unarmed Security Officer to manage gatehouse and visitor access at a residential community in the Covington/Mandeville area. You will verify IDs, assist guests, and help ensure smooth entrance flow during the 6:00 PM – 2:00 AM shift.

This role requires standing for the shift, reliable transportation, and strong verbal communication. A high school diploma or equivalent is required, and you will uphold our PRAISE values while delivering courteous service to

Qualifications

• Must be able to stand, walk, and move between the guard house and vehicles during an 8-hour shift.
• Strong verbal communication with a professional demeanor.
• Reliable transportation and punctual attendance for the specified schedule.

Responsibilities

• Access Control: Scan driver’s licenses/IDs, verify visitor credentials, and check resident HOA entry tags prior to granting entry.
• Visitor Assistance: Provide clear directions to guests and delivery drivers navigating the community.
• Active Operations: Move between arriving vehicles and the guard house to keep entrance traffic flowing smoothly.
• Customer Service: Maintain a warm, welcoming, and approachable posture with residents, visitors, and vendors.

Skills

Verbal communication

Professional demeanor

Reliability

Education

High school diploma or equivalent

Job description

Unarmed Security Officer - Gatehouse & Visitor Access (Covington, LA)

Unarmed Security Officer – Gatehouse & Visitor Access Location: Mandeville HOA Pay Rate: $15.00 / hour Schedule: 7 Days a Week | 6:00 PM – 2:00 AM

NOLA Protection Group is seeking dependable, professional, and friendly Unarmed Security Officers to oversee access control at a residential gatehouse in Mandeville. As the first point of contact for residents and guests, you will play a key role in maintaining a safe, welcoming, and secure community.

Key Responsibilities

• Access Control: Scan driver’s licenses/IDs, verify visitor credentials, and check resident HOA entry tags prior to granting site entry.

• Visitor Assistance: Provide clear, professional directions to guests and delivery drivers navigating the community.

• Active Operations: Move efficiently between arriving vehicles and the guard house to keep entrance traffic flowing smoothly.

• Customer Service: Maintain a warm, welcoming, and approachable posture with all residents, visitors, and vendors.

Requirements & Qualifications

• Must be able to stand, walk, and move easily between vehicles and the guard house throughout the 8-hour shift.

• Strong verbal communication skills with a professional demeanor.

• Reliable transportation and punctual attendance for the 6:00 PM – 2:00 AM schedule.

High school diploma or equivalent.

License Type: Unarmed
This is a non-management position
This is a full time/part-time position

Embodying NOLA Protection Group Core Values (PRAISE)

Our team members represent the highest standard of service by actively living our core values every day:

• Professionalism – Maintaining a sharp appearance, prompt attendance, and respectful conduct.

• Resourceful – Adapting quickly and problem-solving effectively to resolve gatehouse issues smoothly.

• Accountability – Taking ownership of guard house operations and site safety.

• Integrity – Performing duties with honesty, strong moral principles, and strict adherence to rules.

• Safety – Prioritizing the security, protection, and well-being of the residents and property.
  

• Excellence – Delivering outstanding, high-quality customer service in every interaction.