Unarmed Security Dispatcher (81560)

Inter-Con Security; Las Vegas (NV); On-site; USD 40,000 - 55,000; Full time

Job summary

Inter-Con Security in Las Vegas is seeking a Security Scheduler to manage daily scheduling operations and support client requests. This role is vital in ensuring efficient and effective scheduling for security personnel. The successful candidate will possess excellent communication skills and the ability to thrive in a fast-paced environment.

Responsibilities include managing schedules, communicating with security staff, and providing updates to management. Strong proficiency in MS Office Suite and customer service skills are essential for this position. Training will be provided to help you succeed.

Qualifications

• Experience interacting within a corporate environment and effectively communicating with all levels of management.
• Must work effectively in a fast-paced environment and meet strict deadlines.
• Team player with business maturity, enthusiasm, and positive work attitude.

Responsibilities

• Manage daily scheduling operation and administrative functions.
• Support client requests for additional services and change requests.
• Communicate with officers to address gaps in scheduled hours.

Skills

MS Office Suite

Customer service skills

Time-management

Organization skills

Multi-tasking

Tools

Salesforce.com

Job description

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals. Inter-Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Job Summary

As a Security Scheduler, you will report to the Operations Manager for one Inter-Con Security’s largest clients that is expanding into numerous locations in your area! Our growing and dynamic team is focused on supporting the scheduling operations for Inter-Con’s most important resources: our security guards. If you have great communication skills, are interested in scheduling, and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed.

Duties/Responsibilities

• Manage daily scheduling operation and administrative functions
• Support client requests for additional services and change requests
• Communicate with officers efficiently and quickly to address gaps in scheduled hours
• Provide frequent updates to the Operations Manager of potential issues regarding scheduled hours, staffing deficiencies, and client requests
• Develop and implement project plans for key strategic initiatives designed to improve scheduling operations capabilities and responsiveness
• Leverage available systems to optimize scheduling and reduce operational costs

Qualifications

• Experience with MS Office Suite
• Excellent customer service skills
• Able to interact within Inter-Con’s corporate environment and effectively communicate with all levels of management
• Must be able to work effectively in a fast-paced environment and meet strict deadlines
• Excellent time-management, organization, and multi-tasking skills required
• Team player with business maturity, enthusiasm, and a positive work attitude
• Sense of urgency
• Experience with Salesforce.com a plus
• Scheduling background

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public.

Duties, responsibilities and activities may change at any time with or without notice.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.