Unarmed Security & Customer Service Officer - Full-Time

Allied Universal; Cleveland (OH); On-site; USD 22,000 - 31,000; Full time

Job summary

Allied Universal in Cleveland, OH is seeking a Security Officer (Full Time, Unarmed) focused on customer service and patrol leadership to protect municipal facilities and other sites. The role includes daytime shifts and direct interaction with visitors, employees, and the public, delivering professional service while adhering to site procedures.

As a vital part of our team, you will perform regular unarmed patrols, monitor access, document incidents, and respond calmly to alarms, ensuring

Qualifications

• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check required by federal, state and local laws.
• Drug screen required where permitted by law.
• Licensing requirements depend on state/local regulations.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and the public while following site-specific security procedures.
• Conduct regular and random unarmed patrols of buildings, grounds, parking areas and perimeters.
• Monitor access points, verify credentials, and report unusual conditions or policy violations.
• Respond to incidents and alarms calmly and professionally per site procedures.
• Prepare clear activity and incident reports and communicate with supervision and site contacts.

Skills

Customer service

Observation and reporting

Communication

Security procedures

Education

High school diploma or equivalent

Job description

Allied Universal in Cleveland, OH is seeking a Security Officer (Full Time, Unarmed) focused on customer service and patrol leadership to protect municipal facilities and other sites. The role includes daytime shifts and direct interaction with visitors, employees, and the public, delivering professional service while adhering to site procedures.

As a vital part of our team, you will perform regular unarmed patrols, monitor access, document incidents, and respond calmly to alarms, ensuring