Unarmed Retail Security Patrol — Customer-First Night Shift

Allied Universal; Piscataway Township (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart Tools program

Career growth and training

Retirement savings plan

Medical, dental, vision, life and AD&D

Job summary

Allied Universal, a leading security and facility services company, seeks a Security Officer Customer Service Patrol in Piscataway, NJ to safeguard clients across industries. The role focuses on unarmed patrols, visible presence, access control, and assisting customers and staff with professionalism.

The position is full-time with a pay rate of $20.96 per hour. Candidates should be at least 18 with a high school diploma; CPR certification and computer/tablet comfort are preferred.

Qualifications

• High school diploma or equivalent required or preferred.
• Customer service experience is preferred.
• Access control and badge experience are preferred.
• Ability to lift more than 20 pounds is preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide exceptional customer service to clients, visitors, and/or shoppers while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout the retail location, sales floor, entrances, stock areas, and perimeter to help deter unauthorized activity and identify potential concerns.
• Monitor access points and observe visitor, employee, and delivery activity in accordance with site-specific procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters to appropriate personnel as needed.
• Document observations, incidents, and patrol activity accurately and communicate relevant information to Allied Universal leadership and site contacts.

Skills

Customer service

Patrol

Access control

Badge management

Computer/tablet use

Emergency response

Communication

Education

High school diploma or equivalent

Tools

Access control systems

CPR certification

Job description

Allied Universal, a leading security and facility services company, seeks a Security Officer Customer Service Patrol in Piscataway, NJ to safeguard clients across industries. The role focuses on unarmed patrols, visible presence, access control, and assisting customers and staff with professionalism.

The position is full-time with a pay rate of $20.96 per hour. Candidates should be at least 18 with a high school diploma; CPR certification and computer/tablet comfort are preferred.