Unarmed Retail Security Officer: Patrol & Service

Allied Universal; Sunnyvale (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Smart shift tools

Career growth

Health, dental, vision insurance

Retirement plan

Perks program discounts

Job summary

Allied Universal, North Americas leading security and facility services company, is hiring a Security Officer for full‑time unarmed patrol support in Sunnyvale, TX. The role emphasizes customer service, incident response, and routine patrols across retail areas and entrances.

This position offers competitive pay at $18.54 per hour, plus benefits, scheduling options, and growth opportunities within a dynamic, collaborative workplace.

Qualifications

• Customer service experience preferred.
• Comfortable using a computer or tablet.
• X-ray screening experience preferred.
• Loss prevention experience preferred.
• Access control and badge experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to clients, shoppers, visitors, and employees following procedures.
• Respond to incidents, concerns, and critical situations calmly and professionally.
• Conduct regular unarmed patrols in retail areas, entrances, exits, stock areas, parking lots, and perimeter.
• Monitor access points and report suspicious activity or maintenance concerns.
• Document incidents and patrols and communicate information to leadership and client reps.

Skills

Customer service

Computer literacy

X-ray screening experience

Loss prevention experience

Access control/badge experience

Education

High school diploma or equivalent

Job description

Allied Universal, North Americas leading security and facility services company, is hiring a Security Officer for full‑time unarmed patrol support in Sunnyvale, TX. The role emphasizes customer service, incident response, and routine patrols across retail areas and entrances.

This position offers competitive pay at $18.54 per hour, plus benefits, scheduling options, and growth opportunities within a dynamic, collaborative workplace.