Unarmed Retail Security Officer - Patrol & Support (Night Shift)

Allied Universal; Sunnyvale (TX); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Smart Tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal in Sunnyvale, TX is seeking a Security Officer Patrol Customer Assistance for a full-time, unarmed role in a retail setting. You will provide customer service, monitor entrances, patrol areas, and respond to incidents while maintaining a visible security presence.

The position offers hourly pay of $18.54 with a night schedule listed, plus access to Smart Tools, career growth, and comprehensive benefits through Allied Universal.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Loss prevention experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to clients, employees, visitors, and shoppers by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, suspicious activity, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to site procedures.
• Conduct regular and random unarmed patrols throughout retail areas, entrances, parking areas, loading locations, and the surrounding perimeter to help deter unauthorized activity.
• Monitor access points and observe customer and employee activity for unusual conditions, reporting security-related concerns to site leadership and/or Allied Universal supervision.
• Document patrols, incidents, and other security-related activities accurately and in accordance with site-specific reporting procedures.

Skills

Customer service

Communication

Computer literacy

Attention to detail

Education

High school diploma or equivalent

Job description

Allied Universal in Sunnyvale, TX is seeking a Security Officer Patrol Customer Assistance for a full-time, unarmed role in a retail setting. You will provide customer service, monitor entrances, patrol areas, and respond to incidents while maintaining a visible security presence.

The position offers hourly pay of $18.54 with a night schedule listed, plus access to Smart Tools, career growth, and comprehensive benefits through Allied Universal.