Unarmed Retail Security Officer — Incident Response & Patrol

Allied Universal; Portland (TN); On-site; USD 19,000 - 27,000; Full time

Job summary

Allied Universal in Portland, TN is seeking a Security Officer Incident Documentation to protect clients across Retail/Malls and similar sites. You will monitor, patrol, and maintain a visible presence while delivering professional customer service and thorough incident reporting.

This full-time role requires 18+ years, a high school diploma, background check and drug screen; a valid driver’s license for driving posts may apply.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, customers, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter spaces, to help identify and report unusual activity or conditions.
• Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, following site procedures and contacting appropriate personnel as needed.
• Monitor access points and observe customer and employee activity to help deter theft, unauthorized entry, and other policy violations.
• Prepare clear, accurate reports of incidents, observations, and patrol activities in accordance with Allied Universal and site requirements.

Skills

Customer service

Report writing

Patrolling

Emergency response

Education

High school diploma or equivalent

Job description

Allied Universal in Portland, TN is seeking a Security Officer Incident Documentation to protect clients across Retail/Malls and similar sites. You will monitor, patrol, and maintain a visible presence while delivering professional customer service and thorough incident reporting.

This full-time role requires 18+ years, a high school diploma, background check and drug screen; a valid driver’s license for driving posts may apply.