Night Retail Security Officer - Incident Reporting & Growth

AUS; Portland (TN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Job summary

Allied Universal is seeking a Security Officer Incident Documentation in Portland, TN, to safeguard clients across multiple industries and provide exceptional customer service. This full-time, unarmed role pays $16.42 per hour with night shifts Sunday through Thursday, 10:00 PM–6:00 AM, and involves patrols, reporting, and responding to incidents.

You will monitor access points, deter theft, and maintain a visible presence while ensuring compliance with site policies and safety protocols.

Qualifications

• Provide customer service to clients, customers, and visitors by following site-specific policies and procedures.
• Conduct regular patrols and monitor access points to deter incidents and report observations.
• Prepare clear, accurate incident and patrol reports per site requirements.

Responsibilities

• Provide customer service to clients, customers, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter spaces, to help identify and report unusual activity or conditions.
• Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, following site procedures and contacting appropriate personnel as needed.
• Monitor access points and observe customer and employee activity to help deter theft, unauthorized entry, and other policy violations.
• Prepare clear, accurate reports of incidents, observations, and patrol activities in accordance with Allied Universal and site requirements.

Skills

Customer service

Observation

Communication

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Incident Documentation in Portland, TN, to safeguard clients across multiple industries and provide exceptional customer service. This full-time, unarmed role pays $16.42 per hour with night shifts Sunday through Thursday, 10:00 PM–6:00 AM, and involves patrols, reporting, and responding to incidents.

You will monitor access points, deter theft, and maintain a visible presence while ensuring compliance with site policies and safety protocols.