Unarmed Public Safety Officer — Visible Guardian

New England Security; Massachusetts; On-site; USD 28,000 - 34,000; Full time

Job summary

New England Security is seeking a Public Safety Officer to maintain a safe, welcoming environment for employees, visitors, residents, guests, property, and company assets. The role emphasizes visibility, strong communication, and strict adherence to post orders.

Responsibilities include access control, completing detailed security reports, and responding promptly to emergencies. Candidates should have a high school diploma, solid report-writing ability, and the flexibility to work nights and

Qualifications

• High school diploma or equivalent is required.
• Experience in security/public safety preferred.
• Ability to communicate clearly and write detailed reports.
• Strong observation and situational awareness.
• Ability to work independently or in a team.

Responsibilities

• Maintain a professional, highly visible, and approachable public safety presence throughout the assigned property.
• Monitor entrances and exits.
• Identify and report suspicious persons, vehicles, activity, safety hazards, property damage, unsecured doors, and other security or safety concerns.
• Monitor access to the property and ensure only authorized individuals enter controlled or restricted areas.
• Verify identification, credentials, visitor authorization, or access permissions when required.
• Maintain visitor, contractor, vendor, delivery, and other required access logs.
• Assist employees, visitors, residents, guests, and members of the public in a professional and courteous manner.
• Provide directions and general assistance while maintaining appropriate safety and security awareness.
• Enforce property rules, policies, post orders, and safety procedures professionally and respectfully.
• Use communication and de-escalation techniques whenever appropriate to resolve situations safely.
• Notify management, law enforcement, fire departments, EMS, or other emergency services when circumstances require escalation.
• Preserve incident scenes and protect evidence when appropriate until management or emergency responders arrive.
• Never exceed assigned authority or engage in unnecessary physical confrontation.
• Complete detailed Daily Activity Reports.
• Complete incident reports whenever required.
• Documenting safety hazards, maintenance concerns, property damage, and suspicious activity.
• Complete reports before the end of the assigned shift whenever possible.
• Communicate serious incidents or urgent concerns to management promptly.

Skills

Communication

Observation

Situational awareness

Report writing

Calm under pressure

Teamwork

Independent work

Education

High school diploma or equivalent

Experience in security/public safety (preferred)

Job description

New England Security is seeking a Public Safety Officer to maintain a safe, welcoming environment for employees, visitors, residents, guests, property, and company assets. The role emphasizes visibility, strong communication, and strict adherence to post orders.

Responsibilities include access control, completing detailed security reports, and responding promptly to emergencies. Candidates should have a high school diploma, solid report-writing ability, and the flexibility to work nights and