Public Safety Officer (Unarmed) — Patrol & Access Control

Newenglandsecurity; Beverly (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

New England Security is seeking a Public Safety Officer to maintain a secure, welcoming environment for employees, visitors, residents, and assets. You will conduct access control, observe for safety hazards, and produce detailed security reports.

The role requires strong communication, situational awareness, and the ability to respond promptly to emergencies while following post orders and company policies.

Qualifications

• High school diploma or equivalent.
• Previous security, public safety, military, law enforcement, customer service, or related experience preferred.
• Ability to communicate clearly and professionally.
• Ability to write clear, accurate, and detailed reports.
• Strong observation and situational-awareness skills.
• Ability to remain calm and make sound decisions during emergencies.
• Ability to interact professionally with employees, visitors, residents, guests, and members of the public.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality.
• Preferred Certifications: First Aid/CPR/AED, Crowd Management, De-escalation or Crisis Response Training, Other applicable state or site-specific security/public safety certifications.

Responsibilities

• Maintain a professional, highly visible, and approachable public safety presence throughout the assigned property.
• Monitor entrances and exits
• Identify and report suspicious persons, vehicles, activity, safety hazards, property damage, unsecured doors, and other security or safety concerns.
• Monitor access to the property and ensure only authorized individuals enter controlled or restricted areas.
• Verify identification, credentials, visitor authorization, or access permissions when required.
• Maintain visitor, contractor, vendor, delivery, and other required access logs.
• Assist employees, visitors, residents, guests, and members of the public in a professional and courteous manner.
• Provide directions and general assistance while maintaining appropriate safety and security awareness.
• Enforce property rules, policies, post orders, and safety procedures professionally and respectfully.
• Use communication and de-escalation techniques whenever appropriate to resolve situations safely.
• Immediately notify management, law enforcement, fire departments, EMS, or other emergency services when circumstances require escalation.
• Preserve incident scenes and protect evidence when appropriate until management or emergency responders arrive.
• Never exceed assigned authority or engage in unnecessary physical confrontation.
• Complete detailed Daily Activity Reports.
• Complete incident reports whenever required.
• Documenting safety hazards, maintenance concerns, property damage, and suspicious activity.
• Completing reports before the end of the assigned shift whenever possible.
• Immediately communicating serious incidents or urgent concerns to management.

Skills

Communication

Report writing

Situational awareness

Decision making

Teamwork

Punctuality

Independent work

Education

High school diploma or equivalent

Tools

Access-control systems

CCTV systems

Radios

Job description

New England Security is seeking a Public Safety Officer to maintain a secure, welcoming environment for employees, visitors, residents, and assets. You will conduct access control, observe for safety hazards, and produce detailed security reports.

The role requires strong communication, situational awareness, and the ability to respond promptly to emergencies while following post orders and company policies.