Ultrasound/X-Ray Field Service Engineer

MXR Imaging, Inc.; Austin (TX); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

A medical imaging company is looking for an Ultrasound/X-Ray Field Service Engineer based in Austin, Texas. This full-time position involves providing technical support and maintenance for medical imaging equipment, requiring 5+ years of experience in the field. Candidates should possess a Bachelor's degree in engineering and have strong customer service skills. The position offers medical and vision insurance, 401(k), and other benefits.

Qualifications

• 5+ years' experience in Medical Imaging Field Service industry.
• Eligible to obtain Radiation Safety Certification per state requirements.
• Military electronics background preferred.

Responsibilities

• Provide maintenance and repairs for medical imaging equipment.
• Install imaging equipment with project management support.
• Complete administrative duties associated with service.

Skills

Medical Imaging equipment troubleshooting

Customer service orientation

Project management

Technical support

Maintenance of equipment

Education

Bachelor of Science degree in engineering

High School diploma or equivalent

Tools

Digital imaging systems

PAC systems

Fluoroscopy systems

Job description

Join to apply for the Ultrasound/X-Ray Field Service Engineer role at MXR Imaging, Inc.

This person will be responsible for Ultrasound/X-Ray Corrective Maintenance and troubleshooting of Medical Imaging equipment, scheduled Planned Maintenance (PM) events, and installation of medical imaging equipment at customer's facilities. This position is home office based. Overnight travel for service and training is expected.

Responsibilities

• Provide a high level of customer satisfaction by providing ongoing maintenance, technical support, troubleshooting, and repairs for medical imaging equipment, to include X-Ray, both stationary and portable, digital imaging, PACS and networking environments, C-Arms, Ultrasound, and Fluoro systems.
• Installation of imaging equipment to include some project management, site inspections, assist with site planning and interaction with customers and contractors as needed to ensure preparation of the site to OEM specifications.
• Completion of all necessary state and FDA required paperwork associated with the installation of radiation generating equipment.
• Ordering of parts and supplies required to maintain equipment and tickets assigned.
• Maintains a working knowledge and complies with all applicable federal, state, and local laws, regulations, and industry standards.
• Provides "On-Call" service coverage after normal business hours on a rotation basis with fellow team members in the area.
• Completion of all administrative duties to include but not limited to service ticket closure, time sheet completion and submission, expense reporting, FDA reporting, radiation badge compliance, tools & test equipment care and maintenance as required by company policy.

Qualifications

• High School graduate or equivalent.
• Bachelor of Science degree in an engineering discipline; electrical, biomedical, or computer engineering preferred.
• Military electronics background desired; Associates (AA) degree acceptable with direct experience.
• Must be eligible to obtain Radiation Safety Certification per state requirements (if applicable).

Required Skills

• 5 Plus years' experience in the Medical Imaging Field Service industry with proven knowledge and skill in diagnosing and repairing Medical Imaging equipment.
• Training and experience on the following OEM's and equipment lines is a plus: Siemens, GE, Philips, Toshiba, Hitachi, and/or Samsung equipment, Carestream Medical Imaging Systems, Quantum Medical Imaging, Canon RadPRO Portables and In-room, Del Medical, Konica Minolta Digital Imaging Systems, Fuji DR Imaging Products, GE AMX Portables & OEC C-Arms, Summit / Amrad Medical Imaging.

Preferred Skills

• Valid driver's license and solid driving record for a minimum of five years.
• Valid and continuous personal automobile insurance coverage at or exceeding the minimum requirements for coverage in the state where the FSE resides; must be able to provide proof of auto insurance at any time upon request.
• Willing and able to undertake day travel up to 75% of the time.
• Willing and able to undertake overnight travel on short notice up to 50% of the time, including evenings and weekends.
• Willing and able to be on-call, travel and/or work evenings, holidays, and weekends if needed.
• Must live within a reasonable driving distance of a major airport. MXR Imaging reserves the right to determine what constitutes reasonable driving distance or a major airport.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel all medical equipment and tools. The employee frequently is required to stand, walk, sit, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, and crouch. The employee must be able to lift and or move 50lbs or above. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Medical Equipment Manufacturing

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance