Ultra-Luxury Spa Director | Wellness & Longevity Leader

Minor Hotels Europe & Americas

New York (NY)

On-site

USD 110,000 - 140,000

Full time

8 days ago

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Job summary

The Wolseley Hotel New York seeks a Spa Director to lead our luxury wellness program within the Wolseley brand. You will bridge ultra-luxury hospitality with clinical longevity, driving guest and member experiences.

You will own the bottom line, manage partnerships and supervise clinical practitioners, focusing on high-net-worth guests and commercially successful outcomes. This is a strategic, entrepreneurial leadership role within Minor Hotels Europe & Americas.

Qualifications

  • Proven leadership in luxury spa, wellness or premium hospitality with commercial/operational responsibility.
  • Entrepreneurial and commercial mindset with ability to create revenue streams and manage budgets.
  • Experience working with external partners and multidisciplinary teams.
  • Knowledge of New York regulatory, licensing and medical-legal requirements.

Responsibilities

  • Scout and onboard partners across biotech, longevity clinics, and wellness brands.
  • Oversee partnerships with regular performance reviews for mutual growth.
  • Own and scale Wellness Membership Programme and analyze lifetime value.
  • Set standards of service, operational flow, and guest experience.
  • Lead stock control, purchasing, payroll inputs, SOPs, and quality audits.
  • Resolve guest concerns with discretion and care.

Job description

The Wolseley Hotel New York seeks a Spa Director to lead our luxury wellness program within the Wolseley brand. You will bridge ultra-luxury hospitality with clinical longevity, driving guest and member experiences.

You will own the bottom line, manage partnerships and supervise clinical practitioners, focusing on high-net-worth guests and commercially successful outcomes. This is a strategic, entrepreneurial leadership role within Minor Hotels Europe & Americas.

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