Ultra Care Technician

Stefanini, Inc; Dallas (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Stefanini, Inc is seeking an Ultra Care Technician I to perform scheduled industrial battery maintenance at client sites in Dallas, TX. The role requires safe operation of service equipment, accurate recording of battery test results, and proactive communication with customers.

Ideal candidates have 1–3 years in battery-related fields, strong safety awareness, and hands-on ability with water systems and voltage testing. The position is on-site with direct hire terms.

Qualifications

• Able to read and comprehend documents such as safety rules and manuals.
• Able to interpret and follow written or oral instructions.
• Able to prioritize work and move between tasks.

Responsibilities

• Represents the company professionally.
• Performs battery inspections and related maintenance.
• Operates safety processes and records voltages and gravities.
• Maintains inventory and processes work orders.
• Coordinates repairs with customers and teams.
• Ensures compliance with safety, EPA, and hazmat policies.
• Maintains vehicle and equipment safety.

Skills

Reading documents

Follow instructions

Prioritization

Analytical thinking

Detail oriented

Troubleshooting

Customer service

Organizational skills

Deadline-driven

Job description

Job Details

Ultra Care Technician Dallas, TX

Position Type: Direct

Duration: DIRECT

Shift: 1

Purpose and Scope: The Ultra Care Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.

Responsibilities

• Represents the company in a neat and professional manner in accordance with company standards.


• Practices safety and good housekeeping in all circumstances.


• Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.


• Performs watering system installations.


• Conveys information to proper customer contacts.


• Safely operates a service vehicle and keeps it in good working order.


• Operates a forklift and reach truck on a regular basis.


• Recognizes and addresses safety and EPA issues.


• Safely and correctly processes non-potable water recovered by the battery wash.


• Tests for and analyzes results of acidity level of water (pH).


• Performs voltage testing and pressure washing of battery.


• Maintains an accurate assigned parts inventory.


• Actively promotes point of sale items and allied products and services.


• Follows assigned schedule to ensure regular product maintenance.


• Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).


• Ensures work orders are filled out properly and submitted in a timely manner.


• Establishes and maintains good working relationships with customers.


• Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.


• All other duties as required.

Skills / Other

• Able to read and comprehend documents, such as safety rules, operating and maintenance instructions, plus procedural and technical manuals.


• Able to interpret and follow instructions (provided in written, oral, diagram, or schedule form).


• Able to prioritize work, work independently, and move from task to task.


• Analytical and critical thinker.


• Detail-oriented.


• Troubleshooting skills, able to define problems and solve them.


• Strong customer service skills, including active listening.


• Solid organizational skills.


• Deadline-driven, self-motivated.

Experience

• 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.

Pay: $18 - $20/hr