Forklift Battery Technician

Motive Companies; Reno (NV); On-site; USD 37,000 - 41,000; Full time

Job summary

Motive Companies in Reno, NV is seeking an Ultra Care Technician to water, clean, perform minor repairs, and maintain electric batteries and chargers while delivering outstanding customer service with minimal supervision.

Responsibilities include battery inspections, watering systems, voltage testing, and safe operation of service equipment. 1–3 years in the battery industry is preferred; pay ranges from $27–$30 per hour.

Qualifications

• Minimum 1–3 years in battery industry or related field.
• Customer-facing experience in field service is preferred.
• Ability to read and interpret instructions and safety rules.

Responsibilities

• Represents Motive Companies in a neat, professional manner.
• Performs battery inspections, watering, washing, and voltage testing.
• Operates forklift and reach truck as required.
• Maintains accurate parts inventory and processes work orders.
• Promotes point-of-sale items and allied services.
• Ensures safety, EPA, OSHA, hazmat compliance.

Skills

Customer service

Attention to detail

Troubleshooting

Time management

Reading comprehension

Analytical thinking

Self-motivated

Deadline-driven

Organizational skills

Job description

Purpose and Scope:

The Ultra Care Technician is responsible for watering, cleaning, conducting minor repairs, and maintain electric batteries and battery chargers in a timely and efficient manner while providing outstanding customer service. Applicant will be working with little to no direct supervision therefore, needs to demonstrate honesty, dependability, time management, and critical decision making abilities.

Responsibilities:

• Represents the company in a neat and professional manner in accordance with company standards.
• Practices safety and good housekeeping in all circumstances.
• Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
• Performs watering system installations.
• Conveys information to proper customer contacts.
• Safely operates a service vehicle and keeps it in good working order.
• Operates a forklift and reach truck on a regular basis.
• Recognizes and addresses safety and EPA issues.
• Safely and correctly processes non-potable water recovered by the battery wash.
• Tests for and analyzes results of acidity level of water (pH).
• Performs voltage testing and pressure washing of battery.
• Maintains an accurate assigned parts inventory.
• Actively promotes point of sale items and allied products and services.
• Follows assigned schedule to ensure regular product maintenance.
• Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
• Ensures work orders are filled out properly and submitted in a timely manner.
• Establishes and maintains good working relationships with customers.
• Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
• All other duties as required.

Skills / Other:

• Able to read and comprehend documents, such as safety rules, operating and maintenance instructions, plus procedural and technical manuals.
• Able to interpret and follow instructions (provided in written, oral, diagram, or schedule form).
• Able to prioritize work, work independently, and move from task to task.
• Analytical and critical thinker.
• Detail-oriented.
• Troubleshooting skills, able to define problems and solve them.
• Strong customer service skills, including active listening.
• Solid organizational skills.
• Deadline-driven, self-motivated.

Experience:

• 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.

Pay: $27-$30/hr

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