ULP Uniform Loss Prevention

Vallarta Supermarkets; California; On-site; USD 25,000 - 30,000; Full time

Job summary

Paycom - ATS is seeking a Uniform Loss Prevention Agent to safeguard our premises, assets, vendors, team members and customers. You will patrol, investigate suspicious behavior, and enforce company policies to prevent loss.

You may work full-time or part-time, travel between locations, and testify in court as needed. The role emphasizes de-escalation, reporting accuracy, and teamwork with store management and law enforcement.

Qualifications

• Fluent in English; Spanish a plus.
• Ability to travel to multiple locations as assigned.
• Excellent written reports and documentation.

Responsibilities

• Investigate suspected shrinkage and theft by employees or customers.
• Document theft and security incidents; interact with law enforcement.
• Safely detain suspects and provide court testimonies when required.
• Observe premises and maintain public order at stores/events.

Skills

Bilingual English/Spanish

Strong report writing

De-escalation skills

Vigilant observation

Job description

Job DescriptionPay Range: $18.00/hr-$22.00/hrPosition: ULP Uniform Loss Prevention Agent and ULP Uniform Loss Prevention Agent PTDepartment: Loss PreventionSupervisor: LP Field SupervisorStatus: Hourly, Nonexempt, Full Time and Part TimeThe Uniform Loss Prevention Agent responsibility is to ensure the safety and security of our premises, assets, vendors, team members, and customers. Walking the premises, investigating suspicious behavior, and enforcing company policies.Job Duties:Investigate suspected shrinkage by employeesFollowing and confronting suspected shopliftersDocumenting theft and other security violationsWork with law enforcement to arrest/prosecute suspected shoplifters & dishonest employeesSafely apprehend and detain potential shopliftersProvide court testimonyULP works closely with both store management and law enforcement. When a shoplifter or employee is caught stealing, the uniform loss prevention agent will write supplemental reports or a witness statement for law enforcement and legal counselObserve all shoppers, vendors and team membersDevelop and maintain records of apprehensions, and evidenceMaintain public order at assigned stores and/or company eventsRequirements:You must keep your supervisors and store managers informed of your activities, as well as interact with store management and store security to alert them to possible problemsMust be able to travel to different locations as assignedMust be able to appear in all criminal court hearings and prosecutionsYou must be able to deal with people who might become emotional or angry when confronted and do your best to diffuse such situations. Deescalate and maintain control of situationsA major component of the job involves watching shoppers, identifying suspicious behaviors, and taking appropriate actionsYou will be called upon to defend yourself and others if a suspected shoplifter becomes violent or resistant upon apprehensionAble to work independently as well as on a teamAbility to quickly build rapportHigh energy with a sense of urgency while remaining professional and collectedFluent in English and Spanish a plusMust have excellent report writing and documentation to identify: Who, what, where, when, why and how.You may be assigned additional duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectivesPhysical Requirements:Must be able to approach and detain suspects. Including but not limited to: running, hands-on detaining suspects, physically blocking passage of suspects, etc.Verbally control situations by issuing commands, body gestures, and direct passage as necessaryBending, Squatting, Kneeling, Reaching above shoulder level and below, CrawlingFine Hand grip and utilizing hand cuff restraints when necessaryMust have no Visual or Audio impairments in order to interact with suspects and managementSee attached NOTICE TO JOB APPLICANTS (1/1/2023)Rev. 2023 0628 ULP Uniform Loss Prevention Agent and ULP Uniform Loss Prevention Agent PT