Loss Prevention Clerk/Off Duty Officer - Part Time

Buc-ee's, Ltd.; Ennis (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Buc-ee’s, Ltd. is seeking a Loss Prevention team member to protect assets, monitor premises, and enforce store policies. You will patrol the store, observe entrances, and respond to incidents with professional decision-making.

The role requires a licensed Peace Officer and prior retail or loss prevention experience, with the ability to work long shifts and adapt to a fast-paced environment on busy store days.

Qualifications

• Previous retail, customer service, law enforcement, and/or loss prevention experience is preferred.
• Must be a licensed Peace Officer.
• Prolonged walking or standing for extended periods and ability to perform physical tasks as required.

Responsibilities

• Protect assets by patrolling the store and monitoring access points.
• Inspect buildings, equipment, and perimeters to prevent losses.
• Record observations, interview witnesses, and complete reports.
• Respond to customer disputes and act as conflict resolution mediator.
• Work a rotating schedule including day and night shifts and maintain regular attendance.

Skills

Loss prevention experience

Licensed Peace Officer

Customer service experience

Tools

Surveillance systems

Job description

# **Overview**The primary job of Loss Prevention is to protect assets by ensuring compliance with internal control procedures, and regulations through store inspections and supervision of assigned employees.The essential job functions include, but are not limited to:* Walk and observe the following areas: + Main doors and outside the entrances + Restrooms when warranted + Building perimeter + Fueling Positions + Property Perimeter* Serve as conflict resolution agent when customer disputes arise* Secure premises and personnel by patrolling property, monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry* Prevent losses and damage by reporting irregularities; informing violators of policy and procedures* Controls traffic by directing drivers* Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures* Maintain environment by monitoring and setting building and equipment controls* Maintain organization’s stability and reputation by complying with legal requirements* Contribute to team effort by accomplishing related results as needed* Ability to work on the store’s busiest days* Ability to work a rotating schedule that alternates between day and night* Maintain regular and prompt attendance* Effectively and efficiently complete tasks* Interact professionally with other team members* Ability to work in a fast paced, high pressure environment* Ability to adapt and perform other duties as business needs require* Employee must be able to perform essential functions of the job with or without reasonable accommodationThe position requirements include, but are not limited to:* Previous retail, customer service, law prevention, and/or loss prevention experience is preferred* Must be a licensed Peace Officer* Prolonged walking or standing for 8-12 continuous hours* Frequent bending, stooping, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)