Loss Prevention Clerk/Off Duty Officer - Part Time

Buc-ee's, Ltd.; New Braunfels (TX); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Buc-ee's Ltd. in New Braunfels, TX is seeking a Loss Prevention Associate to protect assets, patrol the premises, monitor surveillance, and report irregularities while upholding company policies.

The role requires standing/walking 8–12 hours, rotating day/night shifts, and professional interaction with team members and customers. A valid Peace Officer license is preferred or required depending on local regulations.

Qualifications

• Previous retail, customer service, loss prevention or related experience preferred.
• Must be a licensed Peace Officer.
• Able to stand/walk for 8–12 hours and perform duties in a fast-paced environment.

Responsibilities

• Patrol premises and monitor surveillance equipment; inspect building, equipment and access points.
• Assist with conflict resolution and customer disputes.
• Complete detailed observations and reports; document incidents and obtain signatures.
• Direct traffic as needed to maintain safety and smooth operation.
• Maintain security by following policies and procedures and by complying with legal requirements.

Skills

Retail experience

Customer service

Loss prevention

Peace officer license

Job description

# **Overview**The primary job of Loss Prevention is to protect assets by ensuring compliance with internal control procedures, and regulations through store inspections and supervision of assigned employees.The essential job functions include, but are not limited to:* Walk and observe the following areas: + Main doors and outside the entrances + Restrooms when warranted + Building perimeter + Fueling Positions + Property Perimeter* Serve as conflict resolution agent when customer disputes arise* Secure premises and personnel by patrolling property, monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry* Prevent losses and damage by reporting irregularities; informing violators of policy and procedures* Controls traffic by directing drivers* Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures* Maintain environment by monitoring and setting building and equipment controls* Maintain organization’s stability and reputation by complying with legal requirements* Contribute to team effort by accomplishing related results as needed* Ability to work on the store’s busiest days* Ability to work a rotating schedule that alternates between day and night* Maintain regular and prompt attendance* Effectively and efficiently complete tasks* Interact professionally with other team members* Ability to work in a fast paced, high pressure environment* Ability to adapt and perform other duties as business needs require* Employee must be able to perform essential functions of the job with or without reasonable accommodationThe position requirements include, but are not limited to:* Previous retail, customer service, law prevention, and/or loss prevention experience is preferred* Must be a licensed Peace Officer* Prolonged walking or standing for 8-12 continuous hours* Frequent bending, stooping, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)