UKG WFM Senior Consultant

RSM US LLP; Chicago (IL); On-site; USD 85,000 - 162,000; Full time

Job summary

RSM US LLP is seeking a Lead Consultant to support UKG Pro Workforce Management implementations. You will lead discovery, gather requirements, configure solutions, and support testing and go-live for our clients.

The role requires strong project management and client communication skills, with ability to manage multiple implementations simultaneously across client teams. A collaborative, client-focused approach is essential.

Qualifications

• 3+ years of UKG Workforce Management experience.
• Experience with UKG implementation methodology.
• Experience with joint UKG Pro and Workforce Dimensions is a plus.
• Proven ability to meet client deliverables during software implementations.
• Ability to lead all implementation phases from discovery to deployment.
• Excellent verbal and written communication with clients and vendors.

Responsibilities

• Serve as Lead Consultant for UKG Pro WFM implementations.
• Lead client discovery sessions and document requirements.
• Collaborate to configure and test client solution.
• Lead solution development and reviews.
• Provide quality control over build and unit testing.
• Develop test strategy and test cases.
• Manage delivery risk and mitigation strategies.
• Support clients through UAT, deployment and go-live.
• Work with UKG Pro consultants on joint implementations.
• Engage cross-functional teams to deliver optimal solutions.
• Conduct UKG WFM assessments and provide best practices.

Skills

UKG Workforce Management

Implementation experience

Project management

Client communication

Multi-project delivery

Requirements gathering

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

The Business Applications practice at RSM assists clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our Workforce Solutions team provides consulting services to optimize and implement UKG Pro Workforce Management (Workforce Dimensions). We are a rapidly growing team seeking a qualified professional with a project management skillset.

The selected individual will support the client’s implementation as the Lead Consultant, responsible for discovery, requirements documentation, configuration, testing support and go-live of the client’s WFM solution. An effective candidate must be a self-starter willing to work closely project leadership to achieve the desired future state solution.

Responsibilities:

• Serve as Lead Consultant for UKG Pro Workforce Management implementations
• Lead client discovery sessions and document functional and technical requirements
• Consult with client to develop best fit future state solution
• Collaborate with other solution consultants to configure and test client solution
• Lead solution development and solution review workshops
• Provide quality control over solution build and unit testing
• Support development of client test strategy, including test cases
• Proactively manage solution delivery risk and develop mitigation strategies
• Support clients through UAT, deployment and go live
• Work closely with UKG Pro consultants for joint UKG Pro/UKG Pro WFM implementations
• Collaborate seamlessly with cross functional consultants (i.e., UKG Pro) to deliver the optimal client solution
• Conduct UKG WFM assessments, provide customers with best practice recommendations and future state enhancements.

Required Qualifications:

• 3 or more years of UKG Workforce Management (Workforce Dimensions) experience. Workforce Central experience would be considered.
• Experience with UKG Workforce Management implementation methodology and process
• Experience with joint UKG Pro and Workforce Dimensions implementations is a plus
• A track record of effectively meeting client deliverables during software implementations
• A history of managing multiple projects at once and meeting multiple deliverables
• Proven success communicating with clients, uncovering their needs and developing best practice solutions
• Ability to lead and execute all phases of implementation including client discovery, requirements documentation, solution development, system configuration, testing and deployment
• Excellent verbal and written communication skills, and an ability to engage clients and vendors effectively during projects and implementations

Preferred Qualifications:

• UKG implementation certifications

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [e-mail].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $85,100 - $161,700

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.