UKG PRO WFM Solution Consultant - Healthcare Advanced Scheduling – Full-time - Remote (USA )

Improv; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer contributions

Flexible vacation policy

Family-friendly benefits

Job summary

Improv in Washington, DC is looking for a consultant with extensive UKG experience to lead product implementations and enhance scheduling in healthcare. The role demands at least 5 years of experience in UKG systems, exceptional communication skills, and a commitment to client management.

As part of our inclusive culture, you will benefit from flexible vacation policy, 401(k) contributions, and family-friendly support. Join a team passionate about making a difference.

Qualifications

• Minimum 5 years UKG experience with full implementations of UKG Workforce Central/Dimensions.
• Completed UKG PRO WFM Advanced Scheduling training.
• Ability to provide best practice recommendations for healthcare scheduling.

Responsibilities

• Participate in the full lifecycle of UKG product implementation.
• Discover and analyze client business requirements.
• Maintain current technical knowledge of UKG PRO WFM.

Skills

UKG experience

Customer service skills

Oral and written communication

Understanding of healthcare scheduling standards

Education

Bachelor's Degree in Computer Science or related field

Tools

UKG Workforce Central

UKG PRO WFM

Job description

About Us: At Improv, we are committed to transforming the Human Capital Management (HCM) and Workforce Management (WFM) industry through a strategic focus on Strategy, Process, and People. Our goal is to deliver solutions that truly meet our clients' needs, not just the latest trend. By partnering with the best in the industry, we broaden our capabilities and consistently achieve our clients' business outcomes. Improv empowers our team with a culture of innovation, trust, and open communication, ensuring our people bring their best every day. Our work impacts millions of lives around the globe. We don't take this lightly. It's a big job - and we are all-in. We're always looking for great teammates who share our passion for doing meaningful work that makes a real difference.

What You Will Do

• Participate in the full lifecycle of UKG product implementation from discovery through design, build, test, and user adoption.
• Discover and analyze client business requirements, business processes and business needs.
• Create usable documentation, including audit findings, business requirements, and product design documents.
• Translate findings and product design documentation into properly configured applications (Timekeeping, Scheduler, etc.).
• Actively participate, and as needed, lead testing and quality assurance activities for the projects.
• Assist with change management and user acceptance testing.
• Work closely with Project Managers, communicating and understanding the goals required to complete the required tasks on time and within budget.
• Maintain the internal project management system up to date with all time worked, task status, and related documentation.
• Maintain current in-depth technical, functional, and operational knowledge of UKG PRO WFM (Dimensions).
• Experience with UKG Workforce Central and understanding of Workforce Central vs. PRO WFM differences is helpful but not required.
• Experience with UKG Pro and understanding of joint implementations is helpful but not required.
• Experience with implementing scheduling workforce management in the healthcare industry.

Qualifications

• Minimum 5 years UKG experience with completing full implementations of UKG Workforce Central/Dimensions and/or at least 3 UKG PRO WFM projects live as lead consultant for Advanced Scheduling.
• End-to-end experience with the following Dimensions modules:
• Timekeeping
• Advanced Scheduling
• Ability to assist with Business Structure Workshops in relation to Scheduling.
• Ability to consult and provide best practice recommendations based on healthcare industry standards for scheduling and timekeeping.
• Completed UKG PRO WFM Advanced Scheduling Partner/Employee training.
• Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships.
• Excellent oral and written communication skills.
• Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience).
• Applicants must have authorization to work in the United States without current or future visa sponsorship.

What Would Make You an Outstanding Candidate

• UKG PRO WFM Advanced Scheduling certification.
• Proven track record of healthcare consulting.
• Understanding of UKG Navigator, Paragon, and Launch methodology/tools.

Benefits

• Access to medical, dental, and vision insurance through Cigna, with the majority of the employee cost covered by the employer.
• Employer funding to HSA accounts and FSA access.
• Access to a 401(k) through Vanguard with a guaranteed employer contribution.
• Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to.
• Ten (10) holidays with flexibility based on what is important for you and those you love.
• Family-friendly benefits, extended parental leave for when you need to spend critical time with new family members, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more.
• Support on individual development through certifications, continued learning, conferences, and more.

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Improv is an Equal Opportunity Employer.