UI/UX Designer

Digital Forms; Town of Poland (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Digital Forms is seeking a user-obsessed UI/UX Designer to shape experiences for web and mobile products used by international clients. This role blends strong product design craft with a consulting approach.

You will collaborate with clients, translate insights into user journeys, prototypes, and production-ready UI, and partner with Product, Engineering, and Delivery teams to ensure clarity, feasibility, and impact.

Qualifications

• Strong experience in UI/UX / Product Design with end-to-end portfolio.
• Proficiency in Figma and modern collaboration workflows.
• Strong UX fundamentals: user flows, IA, interaction design, responsive design.
• Experience conducting and/or supporting research (usability testing, interviews).
• Experience creating and maintaining design systems and working with components/guidelines.
• Collaborate effectively with developers (handoffs, constraints, QA feedback).
• Familiarity with accessibility principles (WCAG mindset).

Responsibilities

• Translate business goals and user needs into UX strategies, user flows, information architecture, and interaction models.
• Create wireframes, prototypes, and high-fidelity UI for web and mobile applications (concept to delivery).
• Facilitate discovery workshops with stakeholders (problem framing, journeys, prioritization).
• Plan and conduct UX research (interviews, surveys, usability testing, competitive analysis) and translate findings into insights.
• Design clean, consistent interfaces aligned with brand and usability standards; ensure accessibility.
• Build, maintain, and scale design systems to support multiple products and teams.
• Collaborate with Product, Engineering, and Delivery teams to ensure feasibility and quality in implementation.
• Prepare clear handoffs: specs, annotations, user stories, and edge cases for responsive behavior.
• Use data and feedback loops to iterate and improve the product experience.
• Present and defend design decisions to clients and stakeholders with clear trade-offs.

Skills

UI/UX Design

Figma

Prototyping

User Research

Design Systems

Accessibility

Tools

Figma

Job description

Are you a user-obsessed, systems-minded designer who loves turning messy requirements into clear, intuitive, and scalable digital products?

As a UI/UX Designer at Digital Forms, you’ll work at the heart of our digital transformation projects- shaping experiences for web and mobile products used by companies around the world.

This role blends strong product design craft with a consulting approach. You will collaborate directly with clients, uncover real user and business needs, facilitate workshops, and translate insights into user journeys, prototypes, and production-ready UI. Whether you’re designing a new product from scratch or improving an existing platform, your work will directly impact adoption, efficiency, and business outcomes for our international clients.

Responsibilities

• Translate business goals and user needs into clear UX strategies, user flows, information architecture, and interaction models.
• Create wireframes, prototypes, and high-fidelity UI for web and mobile applications (from concept to delivery).
• Facilitate discovery workshops with stakeholders (e.g., problem framing, user journeys, prioritization, validation planning).
• Plan and conduct UX research (interviews, surveys, usability testing, competitive analysis) and synthesize findings into actionable insights.
• Design clean, consistent interfaces aligned with brand and usability standards; ensure accessibility and inclusive design practices.
• Build, maintain, and scale design systems (components, patterns, guidelines) to support multiple products and teams.
• Collaborate closely with Product, Engineering, and Delivery teams to ensure feasibility, clarity, and quality in implementation.
• Prepare clear handoffs: specs, annotations, user stories support, edge cases, and responsive/adaptive behavior.
• Use data and feedback loops (analytics, user feedback, testing) to iterate and continuously improve the product experience.
• Present and defend design decisions to clients and internal stakeholders- clearly explaining trade-offs, risks, and rationale.

Requirements

Hard Skills

• Strong experience in UI/UX / Product Design with a portfolio showing end-to-end work (problem, process, solution, impact).
• Proficiency in Figma (components, auto layout, prototyping) and modern collaboration workflows.
• Strong UX fundamentals: user flows, IA, interaction design, usability heuristics, responsive design.
• Experience conducting and/or supporting research and validation (usability testing, interviews, synthesis).
• Experience creating and maintaining design systems and working consistently with components and guidelines.
• Ability to collaborate effectively with developers (handoffs, constraints, QA feedback); basic understanding of technical feasibility is expected.
• Familiarity with accessibility principles (WCAG mindset) and designing for diverse users and contexts.

Soft Skills

• Excellent spoken and written English; comfortable presenting and collaborating with international clients.
• Consulting mindset: can understand business context and translate it into user-centered product decisions.
• Strong business orientation: able to connect design decisions to KPIs, adoption, conversion, retention, efficiency, cost, risk.
• Clear communicator who can guide stakeholders through ambiguity and align teams around a shared direction.
• Proactive, organized, and comfortable working across multiple projects and priorities.
• Comfortable giving/receiving feedback, iterating quickly, and documenting decisions.

Nice to Have

• Experience designing complex B2B tools (dashboards, workflows, admin panels, enterprise products).
• Experience with analytics tools and experimentation (funnels, cohorts, A/B tests, event tracking thinking).
• Workshop facilitation experience (discovery, design sprints, stakeholder alignment).
• UX writing / content design sensibility.
• Experience working with international teams/clients across time zones.