UI UX Design Associate Director

DTCC; Jersey City (NJ); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Health and life insurance

Pension/Retirement benefits

Paid Time Off

Job summary

DTCC in Jersey City, NJ seeks a Senior UI/UX Specialist to lead design for Risk portals and web applications, translating complex needs into persona-based journeys and reusable patterns.

You will partner with product owners, architects, and engineers to simplify journeys, improve usability, and ensure a consistent experience across internal and external portals with accessibility at the core.

Qualifications

• Minimum of 8 years of related experience.
• Bachelor's degree preferred or equivalent experience.

Responsibilities

• Lead end-to-end UX and UI design for enterprise Risk portals and web apps from discovery to implementation support.
• Plan and conduct stakeholder interviews, user research, contextual inquiry, journey mapping, and usability testing.
• Define personas, role-based journeys, information architecture, navigation models, task flows, wireframes, and high-fidelity prototypes.
• Translate complex risk workflows, dashboards, maintenance screens, alerts, and reporting experiences into intuitive interfaces.
• Create and maintain reusable design systems, component libraries, patterns, and accessibility-aligned standards.
• Collaborate with product owners and engineers to convert business requirements into UX requirements and specs.
• Mentor team members and promote consistent user-centered design practices.

Skills

User-centered design

UX design leadership

User research

Design thinking

Usability testing

Education

Bachelor's degree or equivalent experience

Tools

Angular

React

Design systems

Job description

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

We are seeking a Senior UI/UX Specialist to lead the design of intuitive, accessible, and cohesive digital experiences for DTCC Risk applications. This role will shape the experience strategy for portal consolidation and modernization, translating complex business processes and user needs into persona-based journeys, interaction models, prototypes, and reusable design patterns.

The ideal candidate combines strong user-centered design leadership with hands-on enterprise product design expertise. This individual will partner with business stakeholders, product owners, architects, engineers, and application teams to simplify fragmented user journeys, improve usability, and establish a consistent experience across internal, external, regulatory, and public-facing portals.

Your Primary Responsibilities:

• Lead end-to-end UX and UI design for enterprise Risk portals and web applications, from discovery and research through detailed design, validation, and implementation support.
• Plan and conduct stakeholder interviews, user research, contextual inquiry, journey mapping, and usability testing to identify user needs, pain points, and improvement opportunities.
• Define personas, role-based journeys, information architecture, navigation models, task flows, wireframes, and high-fidelity interactive prototypes.
• Translate complex risk workflows, dashboards, maintenance screens, alerts, and reporting experiences into clear, efficient, and intuitive interfaces.
• Create and maintain reusable design systems, component libraries, interaction patterns, and design standards aligned with enterprise UX guidance and accessibility requirements.
• Partner with product owners and business analysts to convert business outcomes and requirements into user experience requirements, design specifications, and measurable acceptance criteria.
• Collaborate closely with Angular and React engineers to ensure design feasibility, responsive behavior, component reuse, and accurate implementation of approved designs.
• Provide design direction for portal consolidation, common shell and navigation experiences, persona-based dashboards, and modular or micro-frontend user experiences.
• Conduct design reviews and implementation walkthroughs, identify deviations, and work with engineering teams to resolve usability, consistency, and accessibility gaps.
• Apply responsive design, accessibility, usability heuristics, and inclusive design principles across desktop and supported device experiences.
• Use qualitative and quantitative feedback, user analytics, and usability findings to prioritize design improvements and demonstrate experience outcomes.
• Facilitate design workshops and communicate recommendations, trade-offs, and rationale clearly to senior business and technology stakeholders.
• Mentor team members and promote consistent user-centered design practices across multiple squads and modernization initiatives.
• Explore responsible use of AI-assisted design and research tools to accelerate ideation, prototyping, documentation, and design validation while maintaining appropriate review and governance.
• Document user journeys, design decisions, component behavior, accessibility requirements, and implementation guidance to support delivery and long-term maintainability.

Qualifications:

• Minimum of 8 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Expertise user-centered design, design thinking, user research, and usability evaluation.
• Strong portfolio demonstrating