UHNW Private Wealth Client Manager

Northern Trust Corp; Chicago, Northern (IL, KY); Hybrid; USD 74,000 - 126,000; Full time

Benefits offered by this job

Health & welfare benefits

Paid time off

Parental & caregiver leave

Life & accident insurance

Well-being benefits

Spending accounts

Job summary

Northern Trust Corp in Chicago seeks an Account Manager for the Global Family & Private Investment Offices team to serve ultra-high net worth clients. You will be the day-to-day client contact, coordinating with internal partners to resolve issues and drive service excellence.

The role requires a strong background in global custody, outstanding communication, and the ability to manage multiple client needs with focus and professionalism.

Qualifications

• Strong background in the global custody industry.
• Experience interacting with demanding clients or prospects.
• Excellent organizational and prioritizing skills.
• Ability to own and resolve problems independently.
• Strong written and verbal communication abilities.
• Adaptability and ability to work under pressure.

Responsibilities

• Build trusted client relationships through engagement, effective communication and consistent delivery.
• Respond to client instructions and queries promptly and effectively.
• Independently resolve issues using internal network and product knowledge.
• Oversee daily client activity, transaction processing and documentation updates.
• Inform clients of substantive process changes adopted by Northern Trust.
• Facilitate client navigation of online NT applications and manage invoicing.

Skills

Global custody

Client interaction

Communication skills

Problem solving

Time management

Job description

Northern Trust Corp in Chicago seeks an Account Manager for the Global Family & Private Investment Offices team to serve ultra-high net worth clients. You will be the day-to-day client contact, coordinating with internal partners to resolve issues and drive service excellence.

The role requires a strong background in global custody, outstanding communication, and the ability to manage multiple client needs with focus and professionalism.