UHC - Sales Associate (Part-Time)

United Hospital Center; Bridgeport (WV); On-site; USD 17,000 - 21,000; Part time

Job summary

UHC United Hospital Center gift shop in Bridgeport, West Virginia seeks a friendly Gift Shop Associate to provide customer service, merchandising, inventory control, pricing, and sales support in the hospital gift shop.

You will welcome customers, assist with requests, maintain attractive displays, handle transactions, and help ensure the shop is clean, stocked, and ready for daily operations. This role requires a positive attitude and basic computer skills.

Qualifications

• High school diploma or equivalent.
• Six months’ retail experience.
• Experience in a retail setting, involving merchandising, and inventory.

Responsibilities

• Provides Customer service and Sales assistance.
• Welcomes customers as they enter the shop, offering assistance in a friendly and positive manner.
• Establishes customer relationships, calling them by name, to develop and maintain customer profiles.
• Makes every effort to serve the customer’s needs by listening to their requests, suggesting merchandise and closing the sale.
• Gift-wraps items upon request in a timely manner.
• Provides Customer Service and Gift Shop coverage in the absence of other paid staff or volunteers.
• Assist with merchandising for the gift shop.
• Maintains merchandise levels within various classifications. Works with staff to assure merchandise is presented in best possible manner through attractive visual merchandising.
• Constantly rotates merchandise to assure freshness and cleanliness of displays.
• Maintains working knowledge of rotating inventory and collectibles. Maintain neat and pleasant atmosphere of gift shop.
• Maintain neat and pleasant atmosphere of gift shop. Maintain clean counter space and clean and clutter free wall case.
• Fixtures are dust-free and clutter-free. Walkways are clear and vacuumed. Ensure overall cleanliness.
• Assists with buying products within limited classifications of gift shop.
• Maintains candy, balloons and sundry inventory levels through actual ordering and informing manager of needs.
• Works with customers on special orders and requests, maintains special order files and sales.
• Places orders for flowers and specialized merchandise as scheduled.
• Assists with Gift Shop Operations.
• Ensures gift shop is open and ready for business on time. Responsible for timely closing of the gift shop, ensures both gift shop and volunteer services office are locked and secure.
• Maintain levels of shop supplies such as (credit card and register supplies, PINC slips, stamps, change box, etc.)

Skills

Basic computer skills

Customer service

Education

High school diploma or equivalent

Tools

QuickBooks POS or equivalent systems

Job description

Welcome! We’re excited you’re considering an opportunity with us!

Provides service in the gift shop related to merchandising, inventory control, sales, pricing, and customer service.

Minimum Qualifications

Education, Certification, and/or Licensure

• High school diploma or equivalent

Experience

• Six months’ retail experience

Preferred Qualifications

Education, Certification, and/or Licensure

• Experience in a retail setting, involving merchandising, and inventory

CORE DUTIES AND RESPONSIBILITIES

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Provides Customer service and Sales assistance.
• Welcomes customers as they enter the shop, offering assistance in a friendly and positive manner.
• Establishes customer relationships, calling them by name, in order to develop and maintain customer profiles.
• Makes every effort to serve the customer’s needs by listening to their requests, suggesting merchandise and follow-through with closing the sale.
• Gift-wraps items upon request in a timely manner.
• Provides Customer Service and Gift Shop coverage in the absence of other paid staff or volunteers.
• Assist with merchandising for the gift shop
• Maintains merchandise levels within various classifications. Works with staff to assure merchandise is presented in best possible manner through attractive visual merchandising.
• Constantly rotates merchandise to assure freshness and cleanliness of displays.
• Maintains working knowledge of rotating inventory and collectibles. Maintain neat and pleasant atmosphere of gift shop.
• Maintain neat and pleasant atmosphere of gift shop. Maintain clean counter space and clean and clutter free wall case.
• Fixtures are dust-free and clutter-free. Walkways are clear and vacuumed. Ensure overall cleanliness.
• Assists with buying products within limited classifications of gift shop.
• Maintains candy, balloons and sundry inventory levels through actual ordering and informing manager of needs.
• Works with customers on special orders and requests, maintains special order files and sales.
• Places orders for flowers and specialized merchandise as scheduled.
• Assists with Gift Shop Operations.
• Ensures gift shop is open and ready for business on time. Responsible for timely closing of the gift shop, ensures both gift shop and volunteer services office are locked and secure.
• Maintain levels of shop supplies such as (credit card and register supplies, PINC slips, stamps, change box, etc.)

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift, push or pull 20-30 pounds.
• Ability to stand for extended periods of time.
• Ability to climb ladders.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Gift Shop

Skills And Abilities

• Basic computer skills
• Working knowledge of QuickBooks POS or equivalent systems

Scheduled Weekly Hours

20

Exempt/Non-Exempt

Shift

United States of America (Non-Exempt)

Company

UHC United Hospital Center

Cost Center

510 UHC Gift Shop

Address

327 Medical Park Drive
Bridgeport
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, and local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.