UG Service Installation Coordinator

Standardutilityu; Grand Prairie, Northern (TX, KY); Hybrid; USD 26,000 - 44,000; Full time

Job summary

Standardutilityu is seeking a Field Operations Coordinator based in Grand Prairie, TX. This full-time role focuses on enhancing the customer service experience, coordinating job planning, and ensuring site readiness across multiple jobs.

The ideal candidate will have 3 years of related experience (5 preferred), strong communication, and proficiency with MS Office and field reporting. Travel and occasional odd hours may be required. Fluency in English is required.

Qualifications

• 3 years of related experience required; 5 years preferred.
• Working knowledge of customer standards and specifications for services being installed.
• Proficient in Microsoft Office and customer software programs.
• Advanced communication skills.
• Working knowledge of distribution system mapping.
• Must read, write, speak and comprehend English fluently.
• Must be very organized and detail-oriented.
• Must be self-motivated.
• Valid Texas Driver License.
• Preferred: High school diploma or equivalent.

Responsibilities

• Responsible for enhancing the customer service experience.
• Performing field checks and inspecting job sites.
• Determining, documenting and communicating job site readiness.
• Constant communication with all stakeholders.
• Coordinating job planning and completion dates to meet scheduled timelines.
• Completing all associated paperwork and electronic reporting.
• Dispatching and assigning jobs.
• May be required to work weekends, evenings, and holidays.
• Travel may be required.
• May work alone for long periods of time.
• Other duties as assigned.
• Must follow all safe work practices.

Skills

Customer service experience

Communication skills

English proficiency

Organizational skills

Self-motivated

Education

High school diploma or equivalent

Tools

Microsoft Office

Customer software programs

Distribution system mapping

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular FULL TIME Mid-Cities Operating Facility, Grand Prairie, TX, US

24 days ago Requisition ID: 2052

Salary Range: $25.00 To $32.00 Hourly

Job Description:

• Responsible for enhancing the customer service experience.
• Duties include, but are not limited to the following:
• Performing field checks and inspecting job sites.
• Determining, documenting and communicating job site readiness.
• Constant communication with all stakeholders.
• Coordinating job planning and completion dates to meet scheduled timelines.
• Completing all associated paperwork and electronic reporting.
• Dispatching and assigning jobs.
• May be required to work weekends, evenings, and holidays.
• Many jobs sites will need to be coordinated simultaneously in a fast-paced environment.
• Travel may be required.
• May work alone for long periods of time.
• Other duties as assigned.
• Must follow all safe work practices.
• Must have 3 years of related experience, 5 years preferred.
• Working knowledge of customer standards and specifications for services being installed.
• Skilled in using computer software such as Microsoft Office, and customer software programs.
• Advanced skills in effective communication.
• Working knowledge of distribution system mapping.
• Must be able to fluently read, write, speak and comprehend English.
• Must be very organized and have a high level of attention to detail.
• Must be self-motivated.
• Valid Texas Driver License.

Preferred Requirements:

• High school diploma or equivalent. Additional formal or occupational education focused on electrical services and construction is preferred.

Physical Requirements:

Must be able to stand for long periods of time on varied surfaces. Must be able to move freely, including ability to stoop, crawl, and bend at the knees and waist. May be required to work long and unpredictable hours. Position requires working outdoors in all types of weather. Must be able to pass pre‑employment physical, psychological, skill, and drug testing as required.