UC Migrations Engineer

Blueface Ltd; Plano (TX); On-site; USD 88,000 - 166,000; Full time

Job summary

An established industry player is seeking a dedicated professional to provide expert design and implementation of complex data network and voice solutions. This role involves collaborating with the sales team to market innovative product lines while ensuring strategic and cost-effective deployments. Ideal candidates will have a strong background in customer experience and teamwork, contributing to a seamless digital interaction for business-class customers. Join a forward-thinking company that values diversity, ethical practices, and a commitment to customer satisfaction.

Benefits

Comprehensive benefits

Potential for significant earnings above targets

Flexible work hours

Qualifications

• 5-7 years of relevant work experience required.
• Bachelor's degree preferred; equivalent experience considered.

Responsibilities

• Design UC solutions for customers that meet their business applications.
• Support the sales team with product modifications and engineering expertise.

Skills

Customer Experience (CX)

Design

Product Line

Teamwork

Education

Bachelor's Degree

Job description

Time left to apply: End Date: May 16, 2025 (7 days left to apply)

Job requisition ID: R411306

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and a leading service provider to the Enterprise market. Comcast Business has been recognized by industry analysts and associations as a leader, innovator, and one of the fastest-growing providers of Ethernet services.

Job Summary

Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business-class customers. Collaborates with the sales team to market and sell the company's product lines, providing insights on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience and knowledge in the discipline, determines own work priorities, and acts as a resource for colleagues with less experience.

Job Description

Core Responsibilities

1. Design UC solutions for customers that meet their business applications, disaster recovery needs, and future growth considerations.
2. Translate complex technical design requirements into understandable information for customers.
3. Support the sales team with product modifications and engineering expertise for custom projects.
4. Ensure deployments are strategic and cost-effective, making suggestions as needed.
5. Serve as Subject Matter Expert on Business Class UC Products.
6. Exercise independent judgment and discretion in significant matters.
7. Maintain regular, punctual attendance; work nights, weekends, and overtime as necessary.
8. Perform other duties as assigned.

Employee Expectations

• Understand and adhere to Operating Principles.
• Own the customer experience, putting customers first and promoting seamless digital interactions.
• Be enthusiastic about learning and advocating for our technology, products, and services.
• Work collaboratively as part of a team and be open to new ideas.
• Engage in the Net Promoter System to gather feedback and improve service.
• Drive results and growth.
• Promote inclusion and diversity.
• Act ethically and responsibly for customers, colleagues, and communities.

Disclaimer

This description indicates the general nature of work performed and is not exhaustive of all duties, responsibilities, and qualifications.

Skills

Customer Experience (CX), Design, Product Line, Teamwork

Compensation

This position can be performed in Colorado with a pay range of $88,920 to $165,308. Targeted commission: $50,000. Our sales programs offer potential for significant earnings above targets for overachievement. Base pay depends on experience, and most positions include commissions or bonuses. We also offer comprehensive benefits to support your well-being. For more details, see our benefits summary on our careers site.

The application window is 30 days from posting, subject to change based on applicant volume.

Education

Bachelor's Degree preferred; equivalent experience considered.

Certifications

Not specified

Relevant Work Experience

5-7 years

About Us

At Comcast, you have the power to connect the world. Explore your future with opportunities across various teams and locations. Additional opportunities are available within NBCUniversal.