UC Migrations Engineer

Comcast; Plano (TX); On-site; USD 88,000 - 166,000; Full time

Job summary

An established industry player is seeking a skilled professional to provide subject matter expertise in designing and implementing complex data network and voice solutions for business customers. This role involves collaborating with the sales team to market and sell innovative products, ensuring strategic and cost-effective deployments. Candidates should have a strong background in customer experience and teamwork, with a passion for technology and a commitment to delivering exceptional service. Join a dynamic environment where your contributions will drive results and support growth.

Benefits

Comprehensive benefits

Commission opportunities

Flexible work schedule

Supportive work environment

Qualifications

• 5-7 years of relevant work experience required.
• Bachelor's Degree preferred, or extensive related professional experience.

Responsibilities

• Design UC solutions for business applications and disaster recovery.
• Support Sales team with product modifications and engineering expertise.

Skills

Customer Experience (CX)

Teamwork

Design

Product Lining

Education

Bachelor's Degree

Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers. Works as a collaborative member of the sales team to market and sell the company's product lines. Provides insights to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

Core Responsibilities:

1. Design UC solutions for the customer that meet their business applications, as well as assure disaster recovery situations and appropriate accommodations for future growth.
2. Translate complex technical design requirements into information that customers can understand and respond to.
3. Support the Sales team with product modifications and engineering expertise for custom projects.
4. Ensure deployments provide strategic and cost-effective solutions, making suggestions when needed.
5. Serve as Subject Matter Expert on Business Class UC Products.
6. Exercise independent judgment and discretion in matters of significance.
7. Maintain regular, consistent, and punctual attendance. Ability to work nights, weekends, variable schedules, and overtime as necessary.
8. Perform other duties and responsibilities as assigned.

Employees at all levels are expected to:

1. Understand our Operating Principles and make them the guidelines for your work.
2. Own the customer experience, putting customers first and providing seamless digital options.
3. Be enthusiastic learners, advocates of our technology, products, and services, especially digital tools and experiences.
4. Work as a team, collaborating and being open to new ideas.
5. Participate actively in the Net Promoter System by engaging in feedback and continuous improvement.
6. Drive results and support growth.
7. Respect and promote inclusion and diversity.
8. Do what's right for everyone involved—customers, colleagues, investors, and communities.

Disclaimer: This description indicates the general nature and level of work performed. It is not exhaustive of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected basis.

Skills

Customer Experience (CX); Teamwork; Design; Product Lining

Salary

Pay Range: $88,920.00 - $165,308.00 (Colorado)

Targeted Commission: $50,000

Our sales programs offer potential for significant earnings above targets for overachievement.

Additional Information

The application window is 30 days from posting unless closed sooner due to applicant volume. Base pay is part of Total Rewards, with most sales roles eligible for commissions and non-sales for bonuses. We offer comprehensive benefits to support employees physically, financially, and emotionally. More details are available on our careers site.

Education

Bachelor's Degree preferred. Candidates with coursework and experience or extensive related professional experience will also be considered.

Relevant Work Experience

5-7 Years