UAT Program Lead | Quality & Release Readiness

EXL; United States; On-site; USD 100,000 - 130,000; Full time

Job summary

A leading business solutions firm in the United States is looking for a UAT Manager to lead their User Acceptance Testing team. The ideal candidate will have over 7 years of UAT or QA experience, with significant exposure to regulated industries like insurance or financial services. Responsibilities include mentoring team members, managing testing standards, and collaborating with cross-functional teams to ensure high-quality testing processes. Relevant certifications in QA or UAT are preferred, alongside strong leadership and communication skills.

Qualifications

• 7+ years of experience in UAT or QA roles.
• 3+ years in people management or team leadership.
• 5+ years in complex, regulated industries.

Responsibilities

• Lead and develop a team of UAT analysts.
• Manage team workload and performance evaluation.
• Establish governance for test processes.
• Review and approve testing strategies and scope.
• Oversee defect lifecycle management.
• Communicate testing progress to stakeholders.
• Ensure compliance with quality standards.

Skills

UAT methodologies

Test planning

Defect management tools (e.g., JIRA)

Leadership

Team-building

Communication

Stakeholder management

Problem-solving

Risk assessment

Decision-making

Education

Bachelor's degree in Business, Computer Science, Engineering, Information Technology or related field

ISTQB, PMP, CSPO, CSTE or equivalent

Job description

A leading business solutions firm in the United States is looking for a UAT Manager to lead their User Acceptance Testing team. The ideal candidate will have over 7 years of UAT or QA experience, with significant exposure to regulated industries like insurance or financial services. Responsibilities include mentoring team members, managing testing standards, and collaborating with cross-functional teams to ensure high-quality testing processes. Relevant certifications in QA or UAT are preferred, alongside strong leadership and communication skills.