UA Collector

Porch Light Health; Cortez (CO); Sur place; USD 22 000 - 30 000; Temps partiel

Résumé du poste

Porch Light Health is seeking a Patient Care Coordinator for UA Collections in Cortez, CO. This entry-level, part-time role involves assisting clinical staff, coordinating patient flow, and maintaining accurate records in a fast-paced outpatient setting.

On-site position at The Recovery Center in Cortez, CO with training provided. Strong organizational and interpersonal skills are essential to ensure compassionate, patient-centered care and regulatory compliance.

Qualifications

• High school diploma or GED required; related experience helpful.
• Willingness to learn in addiction treatment setting.
• Basic computer skills and experience with EHR systems.

Responsabilités

• Collect Urine Drug Screens and document in medical records.
• Schedule patient appointments with timely accuracy.
• Take and record vital signs and gather essential patient information.
• Answer phone calls, assist patients with inquiries, provide directions.
• Register patients into the clinic system and ensure documentation is complete.
• Input patient data into the clinic’s EHR system and maintain files.
• Assist with clinic maintenance, cleanliness, and a welcoming environment.
• Relay information between patients and medical staff for smooth care.
• Provide compassionate, patient-centered service and assistance.
• Demonstrate de-escalation skills and crisis intervention when needed.
• Follow HIPAA, OSHA and safety protocols for confidentiality and safety.

Connaissances

Time management

Dependability

Team player

Transportation

Formation

High school diploma or GED

Outils

EHR systems

Office software

Description du poste

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. This role is embedded in The Recovery Center (TRC) which provides court ordered care in Cortez, CO and surrounding communities. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide behavioral health services, Medication-Assisted Treatment (MAT), and psychiatric care helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator for UA Collections to join our growing team in a fast-paced, dynamic medical setting. This entry-level position offers comprehensive training and the opportunity to make a direct impact on the lives of patients.

Responsibilities and Duties:

As a Patient Care Coordinator and UA Collector, you will be trained to support the professional medical staff and help manage clinic operations. Key responsibilities include:

• Collecting Urine Drug Screens: This role primarily collects observed urine samples in our lab and documents in our medical record system.
• Patient Scheduling: Coordinate patient appointments and ensure timely and accurate scheduling.
• Collecting Vitals & Patient Information: Take and record vital signs (e.g., blood pressure, temperature, heart rate) and gather essential patient information.
• Phone Handling & Patient Interaction: Answer phone calls, assist patients with inquiries, and provide direction as needed.
• Patient Registration: Admit and register patients into the clinic system, ensuring all necessary documentation is completed.
• Data & Record Keeping: Accurately input patient data into the clinic’s electronic health record (EHR) system and maintain updated patient files.
• Facility Maintenance: Assist with building upkeep, cleaning, and ensuring the clinic environment is safe and welcoming.
• Communication with Medical Staff: Relay information between patients and medical providers, ensuring smooth communication and efficient care.
• Customer Service & Patient-Centered Care: Provide exceptional service to patients by assisting with inquiries, directing them to appropriate services, and fostering a compassionate and supportive clinic atmosphere.
• Crisis Management & De-escalation: Demonstrate competency in verbal de-escalation, crisis intervention techniques, and maintaining a calm, professional demeanor in stressful situations.
• Regulatory Compliance: Follow HIPAA, OSHA and other safety protocols to ensure patient confidentiality and a safe work environment.

Additionally, employees will be expected to develop a high-level understanding of:

• Medication-Assisted Treatment (MAT)
• Harm Reduction and Low Barrier/High Access Treatment
• Patient confidentiality (HIPAA)
• Safety practices (OSHA)
• Crisis Intervention and De-escalation

Qualifications And Skills

• Previous Experience: Experience in a medical clinic or addiction treatment setting is preferred. However, willingness to learn and grow in the field is equally valued.
• Education: High school diploma or GED equivalent required. Experience can substitute for educational requirements in some cases.
• Technical Skills: Basic computer skills, including proficiency with office software and EHR systems.
• Transportation: Reliable transportation is required for commuting to the clinic.
• Time Management: Strong organizational and time management skills are essential.
• Dependability: Must be reliable, punctual, and able to work effectively in a team environment.
• Licenses/Certifications: Valid driver’s license is required.

Job Type

• Part Time
• This position may require flexibility with hours, M-F 4pm - 7pm, Saturday-Sunday 2pm-7pm.

Healthcare Setting

• Clinic environment focused on addiction medicine and patient care.

Work Location:

• In‑person at The Recovery Center in Cortez, CO

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application open until filled.