U-Haul Storage Center Relief Manager

U-Haul; Houston (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Full medical coverage

Dental & vision plans

Tuition reimbursement

Career advancement opportunities

ESOP

401(k) Savings Plan

Life insurance

Paid holidays, vacation and sick days

Employee Assistance Program

Job summary

U-Haul is seeking a Storage Center Relief Manager to cover for General Managers at U-Haul Storage Centers in your area, ensuring exemplary customer service. You’ll oversee center operations, enforce policies, and support staff coverage as needed.

This role requires weekend availability and a focus on safety, efficiency, and customer satisfaction. The position involves managing centers with P&L responsibility, hiring and training team members, and maintaining high standards of service across

Qualifications

• 1–3 years of management experience in retail or service with responsibility for financial results and customer satisfaction.
• Previous management proficiency in high‑volume retail with profit and loss (P&L) accountability.
• Valid driver’s license and the ability to maintain a good driving record.
• Able to work weekends and holidays.
• Computer expertise and comfortable with common software tools.
• High school diploma or equivalent.

Responsibilities

• Provide coverage for general managers on leave by enforcing policies, inventory practices, etc.
• Inspect and assist at centers to stay apprised of all programs.
• Hire and train new team members.

Skills

Retail management

P&L accountability

Valid driver’s license

Weekend availability

Computer literacy

Education

High school diploma or equivalent

Tools

MS Office

Job description

United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 11202 Antoine Dr, Houston, Texas 77066 United States of America

If you’re good at managing people and relish variety in your life, consider becoming U-Haul Company’s newest Storage Center Relief Manager. In this role, you will fill in for General Managers at U-Haul Storage Centers in your area, providing coverage as needed to provide exemplary customer service.

Benefits & Perks

• Full Medical Coverage Prescription plans Dental & Vision Plans Registered Dietitian Program Gym Reimbursement Program Weight Watchers Virtual Doctors’ Visits Career stability Opportunities for advancement Valuable on-the-job training Tuition reimbursement program Free online courses for personal and professional development at U-Haul University® Business travel insurance You Matter Employee Assistance Program Paid holidays, vacation, and sick days Employee Stock Ownership Plan (ESOP) 401(k) Savings Plan Life insurance Critical Illness/Group Accident 24-hour physician available for kids MetLaw Legal program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels, and more LifeLock Identity Theft Savvy consumer wellness programs - from health care tips to financial wellness Dave Ramsey’s SmartDollar Program U-Haul Federal Credit Union

Primary Responsibilities

• Provide coverage for general managers on leave by enforcing policies, inventory practices, etc.
• Inspect and assist at centers to stay apprised of all programs.
• Hire and train new team members.

Minimum Requirements

• 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction
• Previous management proficiency in high-volume retail with profit and loss (P&L) accountability
• Valid driver’s license and the ability to maintain a good driving record
• Able to work weekends and holidays
• Computer expertise
• High school diploma or equivalent

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Company Culture & Eligibility

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.