Field Relief Manager

U-Haul; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Full medical coverage

Dental and vision plans

Tuition Reimbursement

Paid holidays, vacation and sick days

Life insurance

ESOP / 401(k)

Job summary

U-Haul is seeking a Field Relief Manager for Wilmington, NC to provide coverage for General Managers on leave, enforce policies, and supervise inventory practices across stores.

This role includes ongoing training through U-Haul University, hiring and educating new team members, and ensuring consistent customer service and store operations. Candidates should have 1-3 years of retail management, a valid driver's license, and be prepared to work weekends and holidays.

Qualifications

• 1-3 years of management experience in retail or service industry with responsibility for financial results and customer satisfaction
• P&L accountability in high-volume retail settings preferred
• Valid driver’s license and ability to maintain a good driving record
• Able to work weekends and holidays
• Computer proficiency and familiarity with POS systems

Responsibilities

• Provide coverage for General Managers on leave by enforcing policies, inventory practices, etc.
• Review implementation and assist at centers to stay apprised of all programs.
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Hire and educate new team members.

Skills

Management experience

Customer service

Retail operations

Scheduling

Driver's license

Education

High school diploma

Tools

POS systems

Computer skills

Job description

Field Relief Manager

United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location: 29 Van Campen Blvd Ste 113/115, Wilmington, North Carolina 28403 United States of America

We can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Benefits

• Full medical coverage, if eligible
• Prescription plans, if eligible
• Dental and vision plans
• Registered Dietitian Program, if eligible
• Gym Reimbursement Program Weight Watchers, if eligible
• Virtual doctor visits
• Career stability Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days, if eligible Employee Stock Ownership Plan (ESOP) 401(k) savings plan
• Life insurance
• Critical illness/group accident coverage
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul Federal Credit Union membership

Responsibilities

• Provide coverage for General Managers on leave by enforcing policies, inventory practices, etc.
• Review implementation and assist at centers to stay apprised of all programs.
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Hire and educate new team members.

Minimum Requirements

• 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction
• Previous management proficiency in high-volume retail with profit and loss (P&L) accountability
• Valid driver’s license and the ability to maintain a good driving record
• Able to work weekends and holidays
• Computer expertise
• High school diploma or equivalent

The work involves moderate risks or discomfort which requires special safety precautions, e.g., working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co‑founders L.S. 'Sam' Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.