TXDOT Client Service Leader

Gannett Fleming, Inc.; Houston (TX); Hybrid; USD 225,000 - 275,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) savings plan

Competitive PTO accrual

Tuition reimbursement

Professional development support

Job summary

Gannett Fleming, Inc. is seeking a TXDOT Client Service Leader to join our Transportation Group in Texas. This position follows a hybrid work model requiring regular attendance in Texas offices. The role involves leading multidisciplinary teams, developing business strategies, and maintaining relationships with TxDOT.

The ideal candidate will have a Bachelor’s in civil engineering, 15+ years of related experience, and hold a Texas PE license. A comprehensive benefits package and competitive salary ranging from $225,000 to $275,000 are offered.

Qualifications

• Minimum 15 years of experience in business development or related TxDOT experience.
• Licensed Professional Engineer (PE) in Texas.
• Experience leading a team.

Responsibilities

• Serve as the primary point of contact for TxDOT.
• Lead multidisciplinary client service teams.
• Develop strategies for business development.

Skills

Business development

Leadership

Communication

Relationship management

Mechanical skills

Education

Bachelor’s degree in civil engineering or a related field

Job description

GFT is seeking a TXDOT Client Service Leader to join our Transportation Group in Texas. This role follows a hybrid work model, requiring regular attendance at any of our Texas offices.

Working on the transportation team at GFT offers the opportunity to engage in transformative projects that enhance transportation infrastructure and improve community connectivity. Whether on highways, bridges, or traffic engineering, the team excels in resilient, sustainable design and construction, delivering innovative solutions that address the complexities of modern, multimodal roadway systems and ensure safe, efficient, and reliable travel for all.

Responsibilities

• Serve as a primary point of contact for TxDOT, coordinating activities seamlessly across districts and service lines.
• Track and maintain TxDOT opportunity pipeline, IDIQ utilization, and firm precertification.
• Lead multidisciplinary client service teams of project managers, technical leaders, and delivery stakeholders.
• Meet regularly with TxDOT staff at multiple levels to gather feedback, resolve issues, and identify opportunities.
• Build and sustain “zippered” relationships with TxDOT leadership, technical staff, and delivery teams statewide.
• Develop strategies and tactical action plans to achieve business development and client relationship objectives; identify trends and opportunities for business and resource growth.
• Identify, evaluate, and prioritize pursuits early, shape capture plans well ahead of procurement cycles.
• Initiate and review proposals and sales activities, lead or support interviews and presentations.
• Develop and maintain relationships with potential teaming partners.
• Attend strategically significant conferences; maintain visibility through active participation in professional, civic, and business organizations across Texas.
• Maintain a strong understanding of TxDOT goals, contract requirements, performance metrics, and delivery expectations across programs.
• Partner with project and operations leaders to ensure delivery excellence, risk management, and strong financial performance.
• Provide timely, clear communication across Area, Regional, and Business Group leadership, and key delivery teams.

Qualifications

• Bachelor’s degree in civil engineering or a related field.
• Minimum of 15 years of progressive experience as a business development leader or related TxDOT experience.
• Experience leading a team.
• Licensed Professional Engineer (PE) in Texas.
• Strong background in heavy civil infrastructure engineering and business development with a verifiable track record of winning and executing large complex transportation projects.
• Strong existing relationships with TxDOT.
• Growth-focused with the ability to attract and develop talent to expand market share and meet the growing needs of our clients.
• Self-starter with the ability to address multiple priorities and consistently meet deadlines.
• Leadership position with TxDOT or in a role serving TxDOT as a client.
• Strong leadership skills with the ability to challenge, confront, and lead through influence.
• Excellent communication and presentation skills.

Benefits

• Hybrid (in-person and remote) work environment.
• Comprehensive benefits package including wellness programs, parental leave, pet insurance, medical, dental, vision, disability, and life insurance.
• Tax‑deferred 401(k) savings plan.
• Competitive paid‑time‑off (PTO) accrual.
• Tuition reimbursement for continued education.
• Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations.
• Incentive compensation for eligible positions.

GFT is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.

GFT does require the successful completion of a criminal background check for all advertised positions.

Location: Texas
Core Business Hours: 8:00 AM – 5:00 PM
Employment Status: Full‑Time
Compensation: $225,000 - $275,000