TX ARCC Operations Engineer I

ICES: Data, Discovery, Better Health; Morrisville (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)/Roth with employer match

Health Insurance: Medical, Dental, Vis

Flex spending accounts

Short-Term & Long-Term Disability

Critical Illness & Accident Coverage

Life Insurance & AD&D

Identity Theft Protection

Parental Leave & PTO

Training & Development

Performance Bonus

Job summary

ACT Power Services seeks an Operations Engineer I for the ACT Renewables Control Center (ARCC) to monitor, analyze, and support remote operations of solar and storage facilities. The role interfaces with field technicians, operators, and stakeholders to ensure safe, reliable performance.

The position involves real-time monitoring, remote investigations, and performance analysis with opportunities to influence policy and culture within the organization.

Qualifications

• Bachelor's or Master's in engineering, technology, or physics; Associate with training may be accepted.
• Understanding of electrical systems theory and diagnostics.
• Experience with monitoring, troubleshooting, and operation in power generation or industrial facilities.
• Experience with PV technology, DC/AC systems, and network monitoring.
• Possession of NERC System Operator Certification or equivalent is preferred.
• Ability to read electrical and mechanical diagrams.
• Proficiency with MS Office suite.
• Experience with a computerized maintenance management and scheduling system.
• Willingness to work rotating shifts, on-call periods, and holidays/weekends.

Responsibilities

• Develop procedures and tools for efficient operation of solar and storage facilities.
• Monitor and analyze performance of solar/storage projects via remote DAS/SCADA.
• Respond to alarms and anomalies with remote actions or escalation.
• Serve as central contact for plant managers, field operators, utilities, and clients.
• Prepare site performance reports for stakeholders.
• Conduct root cause analysis and recommend performance improvements.

Skills

Electrical systems

SCADA systems

Remote troubleshooting

MS Office

Diagnostic analysis

Education

Bachelor's or Master's in engineering/physics

Tools

CMMS

PC/ laptop tools

Job description

The ACT Renewables Control Center (The ARCC) is our organization's central nervous system and is responsible for back office technical support, remote operations, and process administration. The TX ARCC Operations Engineer I will perform monitoring and control, remote investigations, performance analysis, and provide technical support to our field technicians and operators. This is a critical position in our organization and will interface with a wide variety of stakeholders both within and external to the organization. This will also be an opportunity to get involved on the ground floor of our organization and help us shape everything from our policies to our corporate culture.

Responsibilities

• Develop procedures and tools necessary for the efficient operation of a diverse fleet of solar and storage facilities
• Both real-time and long-term monitoring the operation and performance of solar and/or storage projects through remote DAS and SCADA systems.
• Respond to system alarms and abnormal facility conditions by taking remote actions or alerting responsible parties
• Provide a central point of contact and support for plant managers, field operators, utilities, and external clients regarding performance, control, and maintenance schedules.
• Site performance reporting to internal and external stakeholders.
• Root cause analysis and performance improvement recommendations of underperforming systems.
  

Qualifications:

• Bachelors or Masters in technical field of study such as engineering, technology, or physics. An Associate degree with professional training or certifications may be considered in lieu of a four-year degree.
• Working knowledge of science and theory of electrical systems
• Experience monitoring, troubleshooting, and/or operation in a power generation facility or other industrial facilities
• Experience with electrical maintenance, including PV technology, DC systems, AC systems, and network communications and monitoring.
• Experience with Distribution and Transmission System Operations preferably NERC System Operator Certified or equivalent.
• Diagnostic capabilities to troubleshoot and correct a broad range of network or system issues
• Ability to read and understand electrical and mechanical diagrams
• Proficiency with MS Office suite
• Experience working with a computerized maintenance management and scheduling system
• Employees must be able to maintain unescorted access to NERC regulated facilities
• Control Center personnel must complete all ACT provided training requirements necessary for the safe and compliant remote operation of solar and storage facilities
• Work is to be primarily performed in an office environment. However, all personnel are expected to occasionally perform site visits for training and technical support.
• After initial training, this position will require a rotating shift schedule, as well as on-call periods, and candidate is expected to be available holidays/weekends as required.
  

Physical Requirements/Work Environment:

• Ability to work at a computer workstation for extended periods (up to 8 hours per day).
• Manual dexterity to operate a keyboard, mouse, and other standard office equipment.

Schedule:

• 12-hour shifts
• 40-50 hours per week
• Dayshift and Nightshift
  
• On-Call (Rotation)
  
• Weekends and Holidays (Rotation)

Benefits:

• 401(k)/Roth (with employer match)
• Health Insurance: Medical, Dental, Vision
• FSA, HSA, Dependent Care
• Short-Term & Long-Term Disability
• Critical Illness, Accident, Hospital Indemnity
• Life Insurance, AD&D Insurance (Group & Supplemental)
• Legal Insurance, Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Paid Time Off, Sick Time
• Parental & Other Extended Leaves
• Paid Holidays
• Opportunities for Advancement
• Training & Development
• Performance Bonus

Employment with ACT Power Services is at-will, where permitted by applicable law.

The statements above describe the general nature of the work performed and are not intended to be an exhaustive list of duties or responsibilities.

Reasonable accommodations may be made to enable qualified individuals with disabilities or related needs to perform the essential functions of the position.

ACT Power Services is committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees.

ACT Power Services does not accept unsolicited resumes or referrals from staffing agencies, search firms, or third-party recruiters.