TWC Advocate

BCFS; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

BCFS Health and Human Services seeks a TWC Advocate to support youth aging out of foster care. You will perform intake assessments, coordinate services, and help clients prepare for work while monitoring performance and outcomes.

The role involves partnering with community resources, ensuring contract compliance, and delivering timely reports. Required are a high school diploma (or equivalent) with 4+ years in youth work, and bilingual Spanish when applicable.

Qualifications

• High school diploma or equivalent required; at least 4 years of related experience with youth.
• Spanish bilingual ability when applicable is required.
• Valid Texas driver’s license with clean record.
• Must pass pre-employment drug screen and background checks.
• First Aid and CPR certifications maintained.
• Proof of work eligibility may be requested.

Responsibilities

• Conduct initial intake assessments and determine client needs.
• Coordinate services with local resources and monitor progress toward goals.
• Assist clients with job readiness, placements, and supervision during employment.
• Develop partnerships with local businesses and training providers to create opportunities.
• Ensure compliance with contracts, laws, and organizational policies.
• Prepare and submit monthly reports and necessary documentation in a timely manner.

Skills

Youth advocacy

Case management

Communication in English

Bilingual Spanish

Education

High school diploma or equivalent

Bachelor’s degree in Health and Human Services, Education, Social Work or Criminal Justice

Tools

Salesforce

Job description

It's a great feeling to work for a company that does so much good for others around the world!Education: Required – High school diploma or equivalent.Preferred – Bachelor’s degree in Health and Human Services, Education, Social Work or Criminal Justice.Experience: Required – With a high school diploma or equivalent, must have at least 4 years of related experience working with young adults and/or youth advocacy.Preferred – Bachelor’s degree in Health and Human Services, Education, Social Work or Criminal Justice. At least 2 years professional work experience.Licenses/certifications: NoneSupervises: NoneJob Summary: The TWC Advocate is responsible for using sound professional judgement and best practices to ensure quality case management services necessary to assist youth who are transitioning out of foster care in achieving their goals.Essential Functions:1. Complete initial intake assessments on all new clients.2. Assess client needs and coordinate services through local resources.3. Assist clients to learn and prepare for their work environment and monitor and supervise their performance during employment.4. Research, identify and solicit commitments from possible sources of employment through community networking.5. Monitor and analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures.6. Receive approval for all purchases from Director/ Program Director.7. Turn in receipts, expense reports, sign in sheets, and other required documentation for budget and billing in a timely manner.8. Develop training partnerships between local businesses and local training providers (e.g. community-based organizations or local community colleges) to train client to be productive employees of the partnering businesses9. Attend all client staffing’s, department, agency meetings, as required.10. Youth crisis management.11. Assist young people in setting and achieving their leadership goals for themselves, family, program, and their community.12. Make referrals to outside agencies, as necessary, and provide follow-up.13. Must be able to develop and maintain rapport with community partners, including the local workforce, youth and families.14. Coordinate the use of leadership curriculum with teachers and other staff members and assist with classroom teaching of leadership skills.15. Perform post-placement and follow up activities such as job coaching, assisting with job retention, and addressing other opportunities to pursue success.16. Conduct job site visits and home visits to ensure client gets to the job on time.17. Assist clients in identifying strengths and weaknesses to maximize job performance, perform task analysis, break down tasks and teaching ways to perform tasks.18. Seek and establish rapport with local businesses that results in training or hiring of foster youth to assist them in becoming self-sufficient, increasing self-esteem, and promoting sustainability and success.19. Attend conferences and serve on youth councils or task groups.20. Perform other duties as assigned per grant requirements.Measurable Deliverables:1. Submit Monthly reports to Director/Program Director for review.2. Update required documentation in Salesforce within 48 hours.3. Document all required data into computer database of prospective employers to demonstrate progress and successes to meet all contract requirements and guidelines.4. Demonstrate the ability to:a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.b. Communicate effectively in writing and verbally in English (Spanish when applicable)c. Work in a fast-paced environment.d. Maintain computer literacy required to meet the responsibilities of the position.e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.f. Travel as needed.5. Other job duties as assigned per grant requirements.Requirements:1. Maintain certificates required for the position including but not limited to First Aid and CPR.2. Valid Texas Driver’s license with a clear driving record and reliable transportation.3. Pass a pre-employment drug screen and random drug screens.4. Provide proof or work eligibility status upon request.5. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).6. Bilingual (Spanish required when applicable)BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive a COVID vaccination and an annual Influenza vaccination or obtain an approved exemption from BCFS Health and Human Services, as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!EEO StatementIn accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.#LI-Other#LI-Associate#LI-Full-time