TV Software QA Engineer: UX, Performance & Compatibility

Hisense; Alpharetta, Northern (GA, KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Hisense USA is seeking a Software Test Engineer to develop comprehensive test plans and execute functional, performance, stability, and UX testing for TV software. The role involves defect management, reviewing requirements, and coordinating with development teams to ensure issues are resolved efficiently.

You will conduct UX trials, perform compatibility testing with HDMI devices and streaming platforms, and analyze logs to identify root causes.

Qualifications

• 3+ years of experience in software testing or QA in a related engineering role.
• Solid understanding of software testing principles, methodologies, defect management, and SDLC.
• Hands-on experience with functional, performance, stability, compatibility, and UX testing.
• Experience testing Smart TV platforms such as Google TV/Android TV, Fire TV, Roku TV, VIDAA, or similar.
• Knowledge of video/audio technologies (formats, codecs, resolutions, HDR, multichannel audio).
• Familiarity with HDMI, CEC, ARC/eARC, HDR, Wi-Fi, Bluetooth, streaming apps, and TV tech.

Responsibilities

• Develop comprehensive test plans and test cases, and execute testing across functional, performance, stability, compatibility, and UX areas.
• Identify, document, track, and manage defects; coordinate with development teams to verify and close issues.
• Review requirements and design documents to ensure coverage aligns with product scenarios.
• Conduct UX testing and user trials to evaluate usability and overall customer experience.
• Perform compatibility testing with external devices and interfaces (HDMI devices, streaming devices, gaming consoles, etc.).
• Assist in investigation and reproduction of field/customer-reported issues via phone, email, remote connection, or lab setups.
• Analyze customer feedback and field issues; elevate findings to engineering/product teams.
• Analyze logs and diagnostics to identify root causes of software and system issues.
• Create and maintain technical documentation, troubleshooting guides, FAQs, test reports, and support materials.

Skills

Testing principles

Test execution

Smart TV testing

Video standards

HDMI/CEC/Wi-Fi

Education

Bachelor's degree or higher in Computer Science or related field

Job description

Hisense USA is seeking a Software Test Engineer to develop comprehensive test plans and execute functional, performance, stability, and UX testing for TV software. The role involves defect management, reviewing requirements, and coordinating with development teams to ensure issues are resolved efficiently.

You will conduct UX trials, perform compatibility testing with HDMI devices and streaming platforms, and analyze logs to identify root causes.