Turquoise Ridge - Underground Maintenance Dispatcher

Nevada Gold Mines; Winnemucca (NV); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses and stock purchase plans

Relocation assistance

Sign-on bonus

Equal opportunity employer

Career opportunities across Nevada

Descripción de la vacante

Nevada Gold Mines is hiring a Maintenance Dispatcher to coordinate real-time maintenance response on the shift. You will own each equipment break-in from report to close-out in the CMMS, serving as the single point of contact for in-shift notifications, status updates, and cross-functional communication across operations, maintenance, and planning.

You will triage OEM alerts, manage parts and work orders, and deliver a reconciled handover report signed by both supervisors.

Formación

• High School diploma or GED; technical certificate or diploma in maintenance, scheduling, or related field preferred.
• Some mining, maintenance, operations, or dispatch experience preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience with CMMS and fleet/condition-monitoring systems (SAP, Pitram; Sandvik RMS or CAT VIMS).
• Strong verbal and written communication skills; coordinate across multiple stakeholders during downtime.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and documentation discipline.
• Solid understanding of MSHA regulations and compliance.

Responsabilidades

• Open the shift by reviewing handover and fleet status; confirm equipment due for service.
• Own each equipment break-in from report to close-out; manage CMMS notifications and parts tracking.
• Record malfunction times, confirm failure codes, and update CMMS (TECO) status.
• Triage OEM alerts by severity; route findings for immediate fix or backlog with parts.
• Communicate fleet status hourly to the shift channel with location and ETA for repairs.
• In the last hour, confirm inventory and reconcile malfunction end times with techs and supervisors.
• Prepare and deliver a reconciled shift handover report signed by outgoing and incoming supervisors.
• Track work orders and schedule progress in CMMS; use SAP/Pitram for fleet status.

Conocimientos

Communication

Multitasking

Educación

High school diploma or GED

Technical maintenance/ scheduling cert

Herramientas

CMMS

SAP

Pitram

OEM telematics (RMS/VIMS)

Descripción del empleo

JOB DESCRIPTION

The Maintenance Dispatcher is responsible for coordinating real-time maintenance response during the shift, owning each equipment break-in from first report through close-out in the CMMS. This role is the single point of ownership for in-shift notifications, status tracking, and communication between operations, maintenance, and the planning office, ensuring that every equipment failure, finding, and resource request is captured, actioned, and handed over accurately. One Dispatcher covers each crew (A through D), reporting fleet status hourly and closing the shift with a handover report reconciled and signed by both supervisors.

Job Purpose

The Maintenance Dispatcher is responsible for coordinating real-time maintenance response during the shift, owning each equipment break-in from first report through close-out in the CMMS. This role is the single point of ownership for in-shift notifications, status tracking, and communication between operations, maintenance, and the planning office, ensuring that every equipment failure, finding, and resource request is captured, actioned, and handed over accurately. One Dispatcher covers each crew (A through D), reporting fleet status hourly and closing the shift with a handover report reconciled and signed by both supervisors.

Responsibilities

• Open the shift by reviewing the handover: outstanding break-ins, findings, OEM alerts, damage items, and parts in transit; confirm the fleet status in the condition-monitoring system against equipment due for service
• Own each equipment break-in from first operator report through close-out: raise and maintain the CMMS notification, loop in the shift supervisor and technician, record the diagnosis, and track parts (stock reservation, purchase request, or expedited delivery) through to arrival
• Record malfunction start and end times, confirm failure codes, process equipment status changes (TECO) in the CMMS, and issue follow-up notifications where parts remain outstanding
• Triage OEM condition-monitoring alerts (e.g., RMS, VIMS) by severity and raise CMMS notifications accordingly; route findings to be fixed immediately or scheduled to backlog with parts ordered; record and elevate equipment damage findings to Reliability
• Communicate fleet status to the shift communication channel each hour, including status, location, and estimated time to repair for every down machine
• In the last hour of shift, confirm fuel and lubricant inventory and flag resupply needs; reconcile malfunction end times and failure codes with technicians and the shift supervisor; reconcile the shift's availability and breakdown report against the CMMS and condition-monitoring system
• Prepare and deliver a reconciled shift handover report, signed by both the outgoing and incoming shift supervisors, covering all open items, overnight notifications, findings, cause codes, and bill-of-material discrepancies
• Track work orders, backlog, and schedule progress in the CMMS; use the CMMS and fleet management system (e.g., SAP, Pitram) to maintain an accurate, current picture of fleet and work order status
• Communicate and coordinate with all levels of maintenance and operations, including shift supervisors, technicians, operators, parts coordinators, buyers, OEM contacts, and reliability engineers
• Escalate safety-risk findings and critical OEM alerts to the shift supervisor immediately; elevate services running behind their scheduled window, major rebuilds missing a milestone, and expedited-parts costs exceeding the approved threshold, per the established escalation path
• Support weekly reliability reviews by contributing operator and equipment performance data (e.g., OEM scorecards) to help the Reliability and Operations teams identify bad-actor machines
• Follow the organization's HS&E policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the wellbeing of oneself and others in the workplace
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; maintain an understanding of relevant technology, external regulation, and industry best practices
• The ability to work a rotating schedule of nights and days is an essential function of this role required

Qualifications

Education

• High School diploma or G.E.D. equivalent; technical certificate or diploma in maintenance, scheduling, or a related field preferred

Education

• Some experience in mining, maintenance, operations, or a dispatch/scheduling support role preferred
• Proficient in Microsoft Office Suite of software (Word, Excel, Outlook)
• Proven experience with CMMS and fleet or condition-monitoring systems (e.g., SAP, Pitram, OEM telematics such as Sandvik RMS or CAT VIMS)
• Strong verbal and written communication skills, with the ability to coordinate calmly across multiple stakeholders during active equipment downtime
• Ability to manage multiple concurrent priorities in a fast-paced, time-sensitive environment
• High attention to detail and strong documentation discipline
• Solid understanding and applying of MSHA regulations and compliance

What We Can Offer You

• A comprehensive compensation package including bonuses benefits, and stock purchase plans where applicable
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• An Opportunity to transform Traditional Mining into the future of Digital Mining
• Opportunities to grow and learn with the industry colleagues are endless
• Access to a variety of career opportunities across Nevada Gold Mine locations
• Nevada Gold Mines is committed to creating a diverse environment and is proud to be an equal opportunity employer
• Qualified candidates who meet the required experience and technical criteria may be eligible for relocation assistance (for out-of-area hires) and/or a sign-on bonus upon joining Nevada Gold Mines.

About Us

Our mission is to be the world’s most valued gold and copper mining business. We are committed to partnering with our host countries and communities to transform their natural resources into tangible benefits and mutual prosperity.

Barrick is a leading global mining, exploration and development company. With one of the largest portfolios of world-class and life-long gold and copper assets in the industry - including six of the world's Tier One gold mines - Barrick's operations an projects span 18 countries and five continents. Barrick is also the largest gold producer in the United States. We create real, long-term value for all stakeholders through responsible mining, strong partnerships, and a disciplined approach to growth. Barrick shares trade on the New York Stock Exchange under the symbol "B" and on the Toronto Stock Exchange under the symbol "ABX".

About The Team

Nevada Gold Mines (NGM) is a joint venture between Barrick (61.5%) and Newmont (38.5%) that combined our significant assets across Nevada in 2019 to create the single largest gold-producing complex in the world. NGM produces approximately 3.5 million ounces of gold a year. The massive mining operation comprises eight mines along with their associated infrastructure and processing facilities and hosts three of Barrick’s Tier One assets: Carlin, Cortez, and Turquoise Ridge. At NGM, our mission is to be the world’s most valued gold mining business by finding, developing, and owning the best assets, with the best people, to deliver sustainable returns for our owners and partners.