Turning Point Case Manager

Caring For The Hungry And Homeless; City of Peekskill (NY); On-site; USD 52,200 - 63,800; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Caring For The Hungry And Homeless is seeking a Turning Point Case Manager in Peekskill, NY. This mid-level position involves supporting individuals with disabilities who were formerly homeless, empowering participants to maintain safety and stability while fostering personal growth.

The role requires a Bachelor's degree and at least 2 years of nonprofit experience. Key responsibilities include developing service plans, monitoring client well-being, and facilitating access to crucial services.

Salary starts at $58,000 plus benefits. Applications can be submitted through chhop.org/jobs.

Qualifications

• Minimum 2 years’ experience in a related nonprofit field.
• Detail-oriented with strong problem-solving abilities.
• Valid driver’s license required with access to vehicle.

Responsibilities

• Monitor well-being and provide referrals to supportive services.
• Assist clients in accessing essential services and coordinate referrals.
• Develop and implement individualized service plans with participants.
• Work with Program Supervisor to coordinate case conferences.
• Conduct housing quality inspections and home visits.

Skills

Strong written and verbal communication skills

Excellent organizational skills and attention to detail

Proficiency with Microsoft Office and/or Google Workspace

Strong basic math skills

Bilingual in Spanish/English

Education

Bachelor’s degree in social justice studies or related field

Job description

Benefits

• 401(k)
• Health insurance
• Paid time off

Job Title - Turning Point Case Manager

Mission Overview

CHHOP is dedicated to addressing housing and food insecurity through direct services, advocacy, and community engagement. We provide safe shelter, nutritious food, and supportive services that promote dignity, stability, and long‑term housing solutions for individuals and families facing systemic barriers.

Position Summary

The Turning Point Case Manager is a mid‑level social services and advocacy position supporting individuals with disabilities who were formerly homeless and who now live independently in the community. The role is to build trusting relationships with program participants to maintain housing and achieve goals, including developing skills, budgeting, socialization, education, and maximizing physical and mental health. The ideal candidate will bring a readiness to learn and provide support to empower participants to maintain safety, stability, and personal growth.

Key Responsibilities

• Meet individually with clients to monitor well‑being, conduct assessments, and provide referrals to supportive services both within the agency and through community‑based providers.
• Assist clients in accessing essential services, including food, transportation, medical care, benefits, counseling, employment, and emotional support; coordinate referrals to specialized or higher‑level services when needed.
• Develop, implement, and regularly review individualized service plans with participants, supporting independent living skills such as budgeting, and connection to community resources to support long‑term housing stability.
• Work collaboratively with the Program Supervisor and external partners to coordinate case conferences, respond to crises, and determine appropriate interventions and outcomes to address behaviors compromising housing sustainability.
• Perform data entry and maintain records within the agency database system, ensuring accuracy of client information, income verification, and rent calculations.
• Monitor clients’ financial obligations, including rent and utility payments, and report concerns to the Program Supervisor; work with utility providers to ensure continuity of essential services.
• Conduct housing quality inspections (HQS) and home visits in accordance with HUD guidelines to assess living conditions, identify needed repairs, and ensure compliance; follow up on inspection deficiencies with clients and landlords.
• Oversee housing‑related activities, including lease renewals, landlord engagement, apartment inspections, and identifying new housing opportunities by maintaining relationships with current and prospective landlords.
• Participate in ongoing professional development and training opportunities.
• Other duties as assigned.

Administrative & Team Support

• Maintain files “audit ready.”
• Work across programs when needed.
• Participate in staff meetings, conferences, and organizational events.

Qualifications

Required

• Bachelor’s degree or equivalent experience in social justice studies, social services, or a related field.
• Minimum 2 years’ experience in a related nonprofit field.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency with Microsoft Office and/or Google Workspace.
• Demonstrated commitment to equity, dignity, and the mission of addressing housing and food insecurity.
• Detail‑oriented with strong problem‑solving abilities.
• Must be willing and able to visit and inspect living quarters, climb multiple flights of stairs.
• Valid driver’s licence required with access to vehicle.
• Knowledge of Westchester County resources preferred.
• Strong basic math skills to assist clients in creating household budgets.
• Ability to work independently and as part of a team.

Preferred

• Internship, volunteer, or work experience in a nonprofit setting.
• Spanish/English bilingual.
• Knowledge of issues related to homelessness, disability, and trauma.

Core Values & Competencies

• Respect for people from diverse backgrounds and lived experiences.
• Trauma‑informed, compassionate communication.
• Strong sense of empathy, professionalism, and integrity.
• Willingness to learn and grow in a mission‑driven environment.

Salary

Salary: $58,000+ benefits

To Apply

Submit a cover letter and resume at chhop.org/jobs. No calls, please.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non‑binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and welcomes everyone to our team.