Case Worker – Open House Transitional and Maternity Housing Program

Coastal Horizons; Wilmington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary based on experience

Comprehensive medical, dental, and vision insurance

Educational loan repayment programs

Retirement savings plan/401K

Paid time off programs

Employee engagement activities

Job summary

A community support organization in Wilmington, NC is seeking a Case Worker for the Open House Transitional and Maternity Housing Program. Responsibilities include assessing client needs, coordinating resources, providing transportation, and supporting clients in transition. Ideal candidates will have a degree in human services and experience working with vulnerable populations. Comprehensive benefits include competitive salary, medical insurance, and retirement plan. Apply now through our Careers Page for this fulfilling role supporting families in need.

Qualifications

• Graduation from an accredited four-year college or university in human services or related field.
• At least two years related work experience with homeless or vulnerable youth.
• Strong interpersonal communication skills.
• Knowledge of available community resources for substance abuse problems.
• Ability to demonstrate effective oral and written communication.
• Knowledge of laws and policies governing RHY and transition age youth.
• Must have a valid NCDL and a good driving record.

Responsibilities

• Participate in admissions and discharges for the program.
• Assist clients in accessing needed community resources.
• Provide ongoing case management to clients.
• Develop and maintain a network of supportive agencies.
• Coordinate community meetings and recreational activities.
• Engage clients in individual sessions for crisis management.

Job description

Overview

JOB TITLE: Case Worker – Open House Transitional and Maternity Housing Program

Required Educational/Experiential Qualifications

• Graduation from an accredited four-year college or university in human services or related field
• At least two years related work experience with homeless or vulnerable youth

• An equivalent combination of education and experience

Job Posting

The position of OHTMHP Case Worker involves participation in the screening, admission, orientation, transition planning, and discharge process into or out of the Open House Transitional and Maternity Housing Program. A Case Worker needs to assess a client and their child/children life domain areas, provide local resources for the client and their child/children to meet those needs, and follow up to assure a client and their child/children have made the necessary appointments. The Case Worker will arrange for clients and their child/children to receive services identified in the Individualized Service Plan. The Case Worker will provide transportation for clients and their child/children to and from appointments, community activities or other events when clients are unable to find transportation themselves. The Case Worker works closely with the client and their child/children and service providers to ensure appropriate transition plans upon discharge from the program.

Position Highlights

• Participate in admissions and discharges for the Transitional and Maternity Housing Program and, when necessary, respond to emergency clients and their child/children's needs.
• Assist clients and their child/children in accessing needed community resources in the community.
• Provide ongoing case management to clients and their child/children including creating, updating, and monitoring progress of individualized service plans (ISP).
• Develop and maintain a network of supportive agencies to ensure necessary referrals for basic needs and other services that could include employment or school.
• Communicate and collaborate with apartment owners and landlords to secure safe housing once discharged, address conflicts, and maintain positive relationships with housing agencies.
• Engage in regular consultation with team members and supervisors to ensure ethical and high-quality services and documentation.
• Coordinate and run community meetings between participants and staff including Life Skills group and parenting group.
• Facilitation of recreational activities and pro-social community events.
• Transport clients and their child/children utilizing a company car or minivan to and from appointments, groups, or community activities.
• Subject to both inside and outside environmental conditions and exposed to hazards such as fumes, odors, dust, mists, gases, or poor ventilation and may require the employee to work in close quarters.
• May be exposed to human body fluids and is subject to the OSHA requirements on blood borne pathogens.

Outreach

Conduct outreach efforts to promote services provided by OHTMHP. Advertise with local community agencies and collaboratives to identify eligible program participants.

Screening/Admission Process

Screening potential clients and their child/children for admission to the OHTMHP program utilizing screening forms to determine eligibility and appropriate services. Ensuring clients and their child/children's immediate needs are met such as medications, food, clothing, and shelter.

Individualized Service Planning

Development of transition plans for current clients and their child/children and necessary tracking documentation for transition plans to include the eight life domains. Provide needed transportation or arrange transportation and assist clients and their child/children in the community to decrease the potential to return to homelessness.

Record Keeping

Maintain program and client records including staffing notes, individualized service plan notes and any documentation needed for clients in the program.

Staff Development and Consultation

Actively participate in supervision meetings, training, case staffing, and team meetings.

Transportation

Assist OHTMHP clients and their child/children with transportation needs including resource connection to transportation services and learning how to utilize public transportation.

Crisis Management

Engage clients and their child/children in individual sessions as part of crisis management when needed.

Facilitation of Groups, Community Activities, etc.

Assist with coordination and facilitation of pro-social community events and recreational activities.

Any other activities or duties deemed appropriate by the Program Director.

Additional Information

• Ability to assertively interact with and monitor clients and their child/children’s behavior.
• Strong interpersonal communication skills: ability to develop and maintain professional boundaries and to interact effectively with clients, their child/children, and staff.
• Knowledge of available community resources and services to support clients and their child/children with substance abuse problems.
• Ability to represent the agency in community forums and effectively conduct advocacy efforts aimed at furthering the vision and mission of Coastal Horizons Center.
• Knowledge of the laws, regulations and policies governing RHY and transition age youth including the Runaway and Homeless Youth Act, McKinney-Vento Homeless Assistance Act, and the Contractual Agreement for Continuing Residential Support (CARS) agreement.
• Ability to demonstrate effective oral and written communication.
• Strong organizational skills: ability to develop, organize, and maintain schedules.
• Knowledge and comfort in working with client populations.
• Able to work with basic computer skills.
• Ability to network and coordinate efforts with support systems identified in ISP.
• Must be able to physically perform the basic operational functions of climbing, stooping, crouching, reaching, pushing, pulling, lifting, standing, walking, fingering, grasping, talking, and hearing.
• Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly lift objects.
• Must possess the visual acuity to perform extensive reading and determine the accuracy of work assigned.
• Must have a valid NCDL and a good driving record approved by CHC insurance provider.

Salary & Benefits

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events

How To Apply

Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at [e-mail].

We look forward to reviewing your application!

EEO Statement

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.