Turndown Specialist — Luxury Guest Comfort

Hyatt Regency; Lahaina (HI); On-site; USD 29,000 - 36,000; Full time

Job summary

Hyatt Regency Maui Resort and Spa is seeking a Turndown Attendant to clean and turn down guest beds, and assist guests with requests in a fast-paced environment. The role requires good communication skills and the ability to lift up to about 50 pounds. Flexibility to work weekends and holidays is essential.

The position offers hourly pay with a 90-day probation period. Hyatt’s welcoming culture emphasizes guest satisfaction and service excellence in a tropical resort setting on Maui.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Verbal and written communication skills.
• Ability to stand for long periods and walk moderate distances.
• Ability to lift, pull, and push up to about 50 pounds.
• Flexible schedule including weekends and holidays.
• Two days of availability each scheduled week.

Responsibilities

• Clean guest areas and turn down beds.
• Deliver any other guest needs in a courteous manner.
• Maintain cleanliness and organization of assigned areas.

Skills

Customer focus

Communication

Endurance

Lifting ability

Flexibility

Availability

Job description

Hyatt Regency Maui Resort and Spa is seeking a Turndown Attendant to clean and turn down guest beds, and assist guests with requests in a fast-paced environment. The role requires good communication skills and the ability to lift up to about 50 pounds. Flexibility to work weekends and holidays is essential.

The position offers hourly pay with a 90-day probation period. Hyatt’s welcoming culture emphasizes guest satisfaction and service excellence in a tropical resort setting on Maui.