Turndown Specialist: Guest Room Care & Service

Halekulani Corp.; Honolulu (HI); On-site; USD 36,000 - 54,000; Full time

Job summary

Halekulani Corp. in Honolulu is seeking a dedicated housekeeping professional to enhance guest experiences through meticulous room cleaning, turndown service, and attentive guest interactions.

You will uphold hotel standards for cleanliness, safety, and guest satisfaction while working collaboratively in a team. Responsibilities include greeting guests, maintaining organized work areas, and promptly addressing requests or complaints.

Qualifications

• High school diploma or equivalent; vocational training preferred.
• Ability to maintain cleanliness and organization in guest rooms.
• Demonstrated attention to detail and multitasking capabilities.

Responsibilities

• Greet and acknowledge all arriving/departing guests.
• Maintain cleanliness, sanitation, and organization of work areas.
• Anticipate guests’ needs and respond promptly to inquiries.
• Turndown beds and replenish amenities per hotel standards.
• Report maintenance problems and safety concerns immediately.
• Ensure security of guest rooms and proper turnover of lost and found items.

Skills

Guest service

Organization

Detail orientation

Multi-tasking

Safety awareness

Education

High school diploma or equivalent

Vocational training certificate

Tools

Cleaning chemicals

Job description

Halekulani Corp. in Honolulu is seeking a dedicated housekeeping professional to enhance guest experiences through meticulous room cleaning, turndown service, and attentive guest interactions.

You will uphold hotel standards for cleanliness, safety, and guest satisfaction while working collaboratively in a team. Responsibilities include greeting guests, maintaining organized work areas, and promptly addressing requests or complaints.