Turndown & Guest Experience Specialist

Kessler Collection; Savannah (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Holidays

Paid Vacation

Paid Sick Leave

Employee Assistance Program

Tuition Reimbursement

Paid Jury Duty Leave

Personal Leave

Medical Leave

Military Leave

Job summary

Kessler Hotels is seeking a Turndown Attendant for Savannah Plant Riverside District. You will freshen guestrooms, respond to housekeeping requests, and clean rooms as needed.

The role emphasizes attentiveness, courtesy, and timely service, with responsibilities including stocking caddies, maintaining cleanliness, and assisting with guest requests. This on-site position supports a premier JW Marriott property and offers flexible hours for a rewarding hospitality career.

Qualifications

• Education & experience as listed in the qualifications section.
• Comfortable working in a hotel environment and delivering guest service.

Responsibilities

• Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
• Review turndown list and stock caddie to ensure all supplies, linen and amenities are available to properly turndown guestrooms. Review list for any special requests.
• Turndown each assigned room according to The Newbury Boston
• Handle items for 'Lost and Found' according to the standards.
• Keep all hallways, public areas and closets clean, neat, swept and vacuumed.
• Prepare housekeeping cleaning cart for next days use.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Deliver guest laundry to rooms.
• Operate pagers and radios efficiently and professionally when communicating with hotel staff.
• Deliver guest requests in a timely manner.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Attentive

Courteous

Guest service

Education

High School diploma or equivalent

Experience in a hotel or related field

Job description

Kessler Hotels is seeking a Turndown Attendant for Savannah Plant Riverside District. You will freshen guestrooms, respond to housekeeping requests, and clean rooms as needed.

The role emphasizes attentiveness, courtesy, and timely service, with responsibilities including stocking caddies, maintaining cleanliness, and assisting with guest requests. This on-site position supports a premier JW Marriott property and offers flexible hours for a rewarding hospitality career.