Turndown Attendant, Part-Time

Four Seasons Hotels and Resorts; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer matching

Paid time off 30 days start

Complimentary hotel stays

Discounted hotel stays

Wellbeing programs

Diversity in workplace

Employee meals

Job summary

Four Seasons Hotels and Resorts in Naples, Florida, is seeking a detail‑oriented House Attendant to maintain guest rooms and public areas to the brand’s luxury standards. You will prepare rooms for turndown, restock amenities, and ensure cleanliness throughout occupied and late check-out rooms.

Experience is preferred but not required; fluency in English is expected. The role offers lucrative compensation, comprehensive benefits, paid time off, and access to Four Seasons employee stays worldwide

Qualifications

• Ability to read, write and speak English.
• Previous housekeeping experience preferred but not required.

Responsibilities

• Prepares guest rooms for turndown, restocks amenities, and handles minibar items.
• Performs full housekeeping duties in occupied and late check-out rooms.
• Reports maintenance issues to Engineering through designated systems.
• Maintains cleanliness and organization in public areas and back of house.
• Works harmoniously with coworkers and supervisors to ensure guest satisfaction.

Skills

English proficiency

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

Whatyou willdo:

ESSENTIAL FUNCTIONS

• Prepares the guest room for turndown service. Removes used towels and replaces them with clean ones from the linen closet.Wipesdown any wet services in the bathroom. Folds any clothing left inroomandplacesit inappropriatespot.Removes Room Service trays and dishes and carts to service landings. Replaces used cups, saucers,spoonsand glasses from the Minibar with cleanchina,glassesand cutlery from the Room Attendant pantry. Removes garbage from bins in bedroom and bathroom. Closes drapes (based on applicablestandard),reduceslighting,turnmusic on softly andpreparesbed. Submits all maintenance issues in guestrooms, Public Areas and Back ofhouse areasto the Engineering department through designated work systems and brings them to the attention of theHousekeepingmanagement. Add special touches to the guestrooms to enhance the guest experience. Forexamplemicro fibercloth,book marks, travel bags
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, pens and coffee,teaand sugar sachets.
• Preparesunoccupied rooms for turndown forarriving guests.
• Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed.
• ComplieswithFourSeasons’Category One and Category Two Work Rules and Standards of Conduct asset forth inEmPact.
• Works harmoniously and professionally with co-workers and supervisors.
• Assistswith responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant.

What you bring:

• Previousexperience preferred but notrequired.
• Ability to read, write and speak English.

What we offer:

• Lucrative salary!
• Market-leading benefits package that includes Medical, Dental, Vision, and 401K with employer matching - all starting at30 days!
• Time off plans starting on the day of hire!
• An opportunity to be part of a cohesive team in an inclusive work environment!
• Complimentary and discountedhotel staysaround the world!
• Wellbeing and mental-health-focused company initiatives!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

To learn more about Four Seasons, visit:

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affiantive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

EEOC Poster:

https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Visa Requirements:

US work authorization isrequired.

Four Seasons is an Equal Opportunity, Affiantive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal