Turndown Attendant - Conrad Fort Lauderdale Beach

Hilton; Fort Lauderdale (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Turndown Attendant to join their Housekeeping Team. This role involves providing exceptional guest service through turndown services and maintaining the cleanliness of guest rooms. The ideal candidate will embody values such as hospitality, integrity, and teamwork, contributing to a positive guest experience. This is a fantastic opportunity to be part of a leading global hospitality company known for its commitment to quality and service excellence. Join a team that values your contributions and offers a dynamic work environment where you can thrive.

Qualifications

• Demonstrated commitment to exceptional guest experiences.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Provide turndown service and maintain cleanliness of guest rooms.
• Respond to special guest requests promptly and efficiently.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Job description

Conrad Fort Lauderdale Beach is looking for a Turndown Attendant to join the Housekeeping Team!

This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6th floor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets. This includes a restaurant, pool side grill, cocktail lounge, marketplace, and in-room dining.

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Range: The hourly rate is $16.75 per hour and is based on applicable and specialized experience and location.

What will I be doing?

As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.e. filling ice bucket, etc.) and replenishing amenities, linens and supplies.
2. Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces.
3. Change bed linens.
4. Dust furniture, pictures, drawers, window ledges and shelves.
5. Replenish amenities, linens and supplies in guest room.
6. Vacuum and empty trash.
7. Conduct visual room inspection upon completion.
8. Dispose of trash and recyclables in accordance with the hotel's green guidelines.
9. Perform Room Attendant and other Housekeeping services, as requested.
10. Respond to special guest requests in a timely, friendly and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision