Turn Maintenance Lead - Residential Homes

The Michaels Organization; Moore (AR); On-site; USD 74,501,000 - 85,962,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Competitive wage and benefits

Job summary

The Michaels Organization is seeking a Turn Maintenance Supervisor to coordinate the turnover of housing units, supervise staff and contractors, and ensure each home is delivered in a uniform, occupancy-ready condition. The role emphasizes scheduling, safety, and contract compliance within a busy, hands‑on environment.

You will work closely with management and leasing staff to resolve issues, maintain records, and ensure timely turnarounds while focusing on high quality and customer service for

Qualifications

• High school diploma or GED required.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Schedule and supervise turnover work orders and vendors.
• Diagnose and assign repair issues across electrical, plumbing, HVAC, appliances, water intrusion, tile, carpet, walls and flooring.
• Maintain service records and ensure safety and contract compliance.
• Prioritize daily workload to meet occupancy delivery targets and ensure efficiency of the Turn Staff and vendor services.
• Collaborate with Supervisors of work order techs and Community Management to ensure consistent turnover quality.
• Perform other duties as assigned.

Skills

Excel

Contract management

Daily reporting

Customer service

Team leadership

Time management

Problem solving

Communication skills

Education

High School Diploma or GED

Valid Driver’s License

Licensing & Certifications

MMS training

Tools

Site database system

Maintenance management software

Job description

The Michaels Organization is seeking a Turn Maintenance Supervisor to coordinate the turnover of housing units, supervise staff and contractors, and ensure each home is delivered in a uniform, occupancy-ready condition. The role emphasizes scheduling, safety, and contract compliance within a busy, hands‑on environment.

You will work closely with management and leasing staff to resolve issues, maintain records, and ensure timely turnarounds while focusing on high quality and customer service for