Turn Down Attendant (Club/Luxury)

HEI Hotels & Resorts; Virginia Beach (VA); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Medical, dental, and vision programs

401(k) savings plan with matching funds

Paid vacation and holidays

Pet insurance through ASPCA

Job summary

HEI Hotels & Resorts is hiring a Turn Down Attendant in Virginia Beach, VA. The role involves ensuring guest rooms are refreshed with special attention to cleanliness and detail. Key responsibilities include turning down bed linens, replacing towels, and restocking amenities.

Candidates should be team players with the ability to perform physical cleaning tasks, communicate effectively, and understand cleaning agents. This position comes with competitive hourly pay and a comprehensive benefits program that supports employee wellness.

Qualifications

• Ability to scrub and scour surfaces and work in confined spaces.
• Willingness to assist co-workers and contribute to a team environment.
• Knowledge of chemical cleaning agents and equipment operation.

Responsibilities

• Turn down bed linens and place specialized amenities.
• Replace used towels and clean bathrooms.
• Visually inspect rooms for cleanliness and appearance.

Skills

Cleaning tasks proficiency

Team player attitude

Knowledge of cleaning agents

Physical capability to lift 100 lbs.

Effective communication skills

Job description

Overview

The Turn Down Attendant is responsible for ensuring guest rooms are prepared and refreshed for the evening.

Essential Duties and Responsibilities

• Turn down bed linens and place specialized amenities per hotel standards.
• Replace used towels and clean bathroom, including wiping down vanity surfaces and restocking amenities.
• Empty trash bins and clear room service trays.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $16.50 - $17.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers choices for physical, mental, and financial wellness. Benefits include medical, dental, and vision programs through Anthem Blue Cross Blue Shield, EyeMed, vacation, sick, and holiday programs, pet insurance through ASPCA, supplemental, spousal, and child life insurance, short- and long-term disability plans, a 401(k) savings plan with matching funds, and discounts through the "YouDecide" and Hotel Room Discount programs. Specific details and eligibility vary by location and employment status.

Equal Opportunity

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.