Turf & Utility Service Technician - Diagnostics & Repairs

AHW LLC; Harvard (IL); On-site; USD 23,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Cell phone allowance

Safety item reimbursements

AHW branded clothing and training

Job summary

AHW LLC is seeking an experienced technician to independently diagnose and repair John Deere turf and utility equipment. You may receive direction from the Service Manager or Shop Foreman as needed.

This role includes participating in service EDUCATE training and supporting customer clinics. The ideal candidate has 3+ years of service repair experience, strong customer service skills, and expert knowledge of mechanical, electrical, and hydraulic systems.

Qualifications

• 3+ years of experience performing service repairs.
• Outstanding interpersonal and customer service skills.
• Expert knowledge of mechanical, electrical and hydraulic systems used in turf and utility equipment.

Responsibilities

• Performs complex diagnostics and repairs on John Deere turf and utility equipment.
• Reviews and explains maintenance, repair, or other service concerns directly with the customer and documents on work order.
• Maintains current knowledge of John Deere and competitive products.
• Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment.
• Completes all reports and forms required in conjunction with work assignments.

Skills

Customer service

Diagnostics & repairs

Mechanical systems

Electrical systems

Hydraulic systems

Service Advisor

Time & materials tracking

Education

High School Diploma or equivalent

Tools

Service Advisor

Basic computer skills

Job description

AHW LLC is seeking an experienced technician to independently diagnose and repair John Deere turf and utility equipment. You may receive direction from the Service Manager or Shop Foreman as needed.

This role includes participating in service EDUCATE training and supporting customer clinics. The ideal candidate has 3+ years of service repair experience, strong customer service skills, and expert knowledge of mechanical, electrical, and hydraulic systems.