Tube Town Supervisor

Paycom - ATS; Portage (WI); On-site; USD 26,000 - 28,000; Full time

Job summary

This role requires weekend, holiday and night availability along with strong customer service, a friendly, professional demeanor and the ability to handle a wide variety of people in a fast-paced environment.

Responsibilities include supervising staff, maintenance, lift operation oversight, product sales, ticket-seller support and adherence to SOPs and sanitation guidelines while keeping areas clean.

Qualifications

• Weekend, holiday and night availability required.
• Good customer service skills required.
• Ability to handle a wide variety of people, questions, and situations in a fast-paced environment.
• Friendly and outgoing personality.
• Must possess a pleasant and professional manner and the ability to work well with others.
• Uniform and dress code required.

Responsibilities

• Assist Tube Town staff and staff from other departments currently working at any one time.
• General maintenance and upkeep of Tube Town.
• Oversee and help facilitate best customer service practices.
• Observing and supervising efficiency of lift operations daily.
• Recognizing potential problems within lift operations and supervising to avoid and overcome problems.
• Working with tools and other equipment to assist in job duties.
• Opening and closing Tube Town at times.
• Selling Cascade Mountain products.
• Providing support and assisting Ticket sellers.
• Cooking / preparing menu items using Standard Operating Procedures and sanitation guidelines.
• Maintaining clean / sanitary conditions in work and customer areas always.
• Other duties as described by Cascade Mountain Management

Skills

Customer service

Communication

Teamwork

Professional demeanor

Flexibility

Job description

Job Details: Job Location: Cascade Mountain - Portage, WI, Salary Range: $19.00 - $20.00, Role and Responsibilities:

The Tube Town Supervisor is responsible for assisting in the operation of Tube Town and safety of the guests and staff.

The specific duties of the Tube Town Manager shall include but not be limited to:

• Assit the staff scheduled at Tube Town and staff from other departments currently working at any one time
• General maintenance and upkeep of Tube Town
• Oversee and help facilitate best customer service practices
• Observing and supervising efficiency of lift operations daily
• Recognizing potential problems within lift operations and supervising to avoid and overcome problems
• Working with tools and other equipment to assist in job duties
• Opening and closing Tube Town at times
• Selling Cascade Mountain products
• Providing support and assisting Ticket sellers
• Cooking / preparing menu items using Standard Operating Procedures and sanitation guidelines.
• Maintaining clean / sanitary conditions in work and customer areas always.
• Other duties as described by Cascade Mountain Management

Qualifications: Qualifications and Education Requirements:

• Weekend, holiday and night availability required
• Good customer service skills required
• Ability to handle a wide variety of people, questions, and situations in a fast-paced environment
• Friendly and outgoing personality
• Must possess a pleasant and professional manner and the ability to work well with others
• Uniform and dress code required

Preferred Skills:

• Previous supervisory experience preferred but not required. Team building and leadership. Customer service training.