TSSCI Cloud System Administrator

Insight Global; North Charleston (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking an IT operations specialist to support user account lifecycles, install and troubleshoot software, and manage cloud infrastructure. You will handle access issues, CI/CD problems, and script small tools, while supporting ongoing deployments and automation tasks.

The role requires TS/SCI eligibility, a Bachelor’s degree, and at least two years of Linux (RHEL) experience. AWS is a plus; Ansible and Atlassian knowledge are beneficial for operations support.

Qualifications

• TS/SCI (possibly open to TS with SCI eligibility)
• Bachelor's degree and 2 years of experience in Linux (RHEL)
• Linux is must (RHEL) with normal system admin duties
• Not much deployment, more operational support and sustainment
• AWS is a plus
• IAT II certification (IAT II or higher)
• Ansible is a plus (can teach) - read error codes in existing workflows
• familiarity with Atlassian suite tools (Jira/Bitbucket/Confluence) and hosting environment

Responsibilities

• Fulfill tasks that support the user account lifecycle (Creation, Password Resets, Auditing, Off-Boarding)
• Install software packages, troubleshoot installations, and document reuse procedures
• Maintain cloud infrastructure including backups, logs review, remediation
• Troubleshoot access to environments and tools in the environment
• Resolve CI/CD issues (Artifactory/Jenkins/Bitbucket)
• Develop small compiled scripts for internal/external requests
• Support the program with multitasking across complex tasks
• Track software usage and expiration dates
• Available after hours/weekends as needed
• Troubleshoot deployment automation with Ansible and CloudFormation

Skills

TS/SCI

IAT II

Linux

AWS (nice-to-have)

Education

Bachelor's degree

Tools

Jenkins

Bitbucket

Jira/Confluence

Ansible

Red Hat Ansible Automation Platform

JFrog Artifactory

Xray

Job description

Job Description

• Fulfill common tasks that facilitate the user account life cycle (Creation, Password Resets, Account Auditing, Off-Boarding)

• Perform installation of diverse types of software packages, troubleshoot installation errors, and create documentation for future use.

• Perform duties associated with daily maintenance of a cloud infrastructure i.e. backups, reviewing logs for possible issues and applying appropriate remediation efforts

• Troubleshoot user issues related to access to environment, trouble using tools in environment, or possible bugs with tools in environment.

• Troubleshoot user issues related to CI/CD processes (Artifactory/Jenkins/Bitbucket)

• Develop custom scripts on small compiled applications based on internal and external customer requests

• Supporting the program, including multitasking, working several complex, and diverse tasks with simultaneous deadlines

• Software tracking to include usage rates and expiration dates

• Available after hours/weekends as needed

• Troubleshoot automation issues related to deployment of environment (Ansible and CloudFormation).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• TS/SCI (possibly open to TS with SCI eligibility)

Bach and 2 years of experience in Linux (RHEL)

Linux is must (normal system admin duties - RHEL)

Not much deployment, more operational support and sustainment

AWS is a plus

IAT II certification (IAT II or higher)

Ansible is a plus (can teach) - most ansible workflows are already configured (ability to the read error code)

Hosting Environment for this program (all plusses):

JFROG, antifactory

Developers inside Jenkins

Host Atlassian products Familiarity with administrating/operating Atlassian suite of tools (Jira/Bitbucket/Confluence).

User and group administration.

Project and space configuration setup under supervisor guidance.

Performing routine maintenance tasks.

Applying updates following documented procedures.

Create/Modify Jira resources (Projects, Workflows, Fields, Screens)

• Familiarity with AWS Cloud resource concepts (EC2,RDS, Cloudwatch, Cloudformation)

• A working understanding of networking principles

• Familiarity with Ansible or Red Hat Ansible Automation Platform

• Familiarity with Splunk administration

• A working knowledge of common system administration concepts

• Experience troubleshooting system issues with product vendors.

• Familiarity with JFrog Products:

Artifactory

Xray

Distribution