TSA SPP Airport Screening Operations Manager

Culmen International, LLC; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401k with 4% match

Life insurance

Disability paid by company

Training and continuing education

12 paid holidays

Job summary

Culmen International is seeking an experienced Airport Screening Operations Manager to lead TSA SPP screening operations at multiple U.S. airports, including Dallas.

You will oversee daily passenger checkpoint and baggage screening, ensure staffing, TSA compliance, and throughput performance in a 24/7 environment. Reporting to the Task Order PM, you will develop schedules, supervise supervisors, monitor wait times, coordinate with TSA and airport stakeholders, implement procedures, and drive

Qualifications

• Five or more years of aviation security or airport operations management experience.
• Experience supervising large, shift-based workforces and managing staffing.
• Strong scheduling, deployment, and performance management skills.
• Experience in a regulated security environment and TSA-related workflows.
• Excellent decision-making, communication, and stakeholder-management abilities.
• U.S. Citizen or National and able to meet TSA suitability requirements.

Responsibilities

• Direct daily passenger checkpoint and checked-baggage screening operations.
• Manage STSOs and other supervisors and maintain coverage across shifts.
• Develop and adjust schedules based on passenger volumes and staffing constraints.
• Monitor wait times, throughput, staffing utilization, and security effectiveness.
• Coordinate with TSA/FSD personnel and airport stakeholders daily.
• Implement TSA screening procedures and directives as directed.
• Identify risks and performance gaps; implement corrective actions.
• Support incident response, surge staffing, and contingency operations.
• Develop frontline supervisors and reinforce accountability and customer service.
• Use data and metrics to drive continuous improvement.

Skills

Staff supervision

Operations scheduling

Stakeholder management

Decision making

Communication

Education

Bachelor's degree or equivalent combination of education and experience

Job description

TSA SPP Airport Screening Operations Manager

Job Locations

US-VA-Alexandria | US-CO-Denver | US-MD-Baltimore | US-TX-Dallas | US-CA-Costa Mesa | US-NY-New York | US-TX-Brownsville | US-CO-Denver | US-NC-Fort Liberty | US-FL-Tampa | US-CA-Los Angeles | ...

About the Role

Culmen International is seeking experienced Airport Screening Operations Managers for anticipated TSA SPP Task Orders throughout the United States.

Reporting to the Task Order Project Manager, the Operations Manager will lead day-to-day passenger and baggage screening operations, ensuring effective staffing, supervision, TSA compliance, passenger throughput, and operational performance.

What You'll Do in Your New Role

Direct daily passenger checkpoint and checked-baggage screening operations.

• Manage STSOs and other operational supervisors and maintain effective supervisory coverage across shifts.
• Develop and adjust operational schedules based on passenger volumes, flight schedules, staffing availability, and screening requirements.
• Monitor checkpoint wait times, throughput, staffing utilization, security effectiveness, and operational performance.
• Coordinate with TSA/FSD personnel and airport stakeholders on daily operational requirements.
• Implement new or revised TSA screening procedures and directives.
• Identify operational risks, performance gaps, and workforce issues and implement corrective actions.
• Support incident response, irregular operations, contingency staffing, and surge requirements.
• Develop frontline supervisors and reinforce accountability, professionalism, and customer service.
• Use operational data and performance metrics to drive continuous improvement.

Required Qualifications

• Five or more years of progressively responsible aviation security, airport operations, security screening, or comparable operational management experience preferred.
• Demonstrated experience supervising large, shift-based workforces.
• Strong understanding of operational scheduling, workforce deployment, and performance management.
• Experience operating in a regulated security environment.
• Strong decision-making, communication, and stakeholder-management skills.
• U.S. Citizen or U.S. National and ability to satisfy applicable TSA suitability/access requirements.
• Ability to work onsite and support a 24/7 airport operation.

Desired Qualifications

• Prior STSO, Transportation Security Manager, SPP Operations Manager, or comparable experience.
• TSA SPP experience.
• Experience with both passenger and checked-baggage screening.
• Bachelor's degree or equivalent combination of education and experience.
• Experience using operational data to improve throughput, staffing efficiency, and screening performance.

About the Company

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.

• Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners)
• 401k - Vested immediately and 4% match
• Life insurance and disability paid by the company
• Supplemental Insurance Available
• Opportunities for Training and Continuing Education
• 12 Paid Holidays

To learn more about Culmen International, please visit www.culmen.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.