TSA SPP Airport Screening Operations Manager

Culmen International, LLC; Costa Mesa (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401k retirement

Life insurance

Disability insurance

Training & education

Paid holidays

Job summary

Culmen International is seeking an experienced TSA SPP Airport Screening Operations Manager to oversee day-to-day passenger and baggage screening operations at US airports. The role requires strong leadership, staffing, TSA compliance, and performance management.

Reporting to the Task Order Project Manager, you will direct checkpoints, coordinate with TSA and airport stakeholders, develop schedules, monitor throughput, and drive continuous improvement while supporting 24/7 operations.

Qualifications

• Five or more years of aviation security, airport operations or equivalent operations management experience.
• Experience supervising large, shift-based workforces.
• Strong scheduling, workforce deployment and performance management skills.
• Experience operating in a regulated security environment.
• Strong decision-making, communication and stakeholder-management abilities.
• U.S. Citizenship or U.S. National and ability to meet TSA suitability requirements.
• Ability to work onsite and support a 24/7 airport operation.

Responsibilities

• Direct daily passenger checkpoint and checked-baggage screening operations.
• Manage supervisors and ensure coverage across shifts.
• Develop and adjust schedules based on volumes, flight schedules and staffing.
• Monitor throughput, wait times, staffing utilization and performance.
• Coordinate with TSA/FSD and airport stakeholders on daily needs.
• Implement new TSA screening procedures and directives.
• Identify risks and gaps and implement corrective actions.
• Support incident response, irregular operations and surge staffing.
• Develop frontline supervisors and promote accountability and customer service.
• Use data and metrics to drive continuous improvement.

Skills

Staff supervision

Scheduling

Operational performance

Regulated environment

Decision making

Stakeholder management

Onsite work

Education

Bachelor's degree or equivalent

Job description

TSA SPP Airport Screening Operations Manager

Job Locations

US-VA-Alexandria | US-CO-Denver | US-MD-Baltimore | US-TX-Dallas | US-CA-Costa Mesa | US-NY-New York | US-TX-Brownsville | US-CO-Denver | US-NC-Fort Liberty | US-FL-Tampa | US-CA-Los Angeles | ...

About the Role

Culmen International is seeking experienced Airport Screening Operations Managers for anticipated TSA SPP Task Orders throughout the United States.

Reporting to the Task Order Project Manager, the Operations Manager will lead day-to-day passenger and baggage screening operations, ensuring effective staffing, supervision, TSA compliance, passenger throughput, and operational performance.

What You'll Do in Your New Role

Direct daily passenger checkpoint and checked-baggage screening operations.

• Manage STSOs and other operational supervisors and maintain effective supervisory coverage across shifts.
• Develop and adjust operational schedules based on passenger volumes, flight schedules, staffing availability, and screening requirements.
• Monitor checkpoint wait times, throughput, staffing utilization, security effectiveness, and operational performance.
• Coordinate with TSA/FSD personnel and airport stakeholders on daily operational requirements.
• Implement new or revised TSA screening procedures and directives.
• Identify operational risks, performance gaps, and workforce issues and implement corrective actions.
• Support incident response, irregular operations, contingency staffing, and surge requirements.
• Develop frontline supervisors and reinforce accountability, professionalism, and customer service.
• Use operational data and performance metrics to drive continuous improvement.

Required Qualifications

• Five or more years of progressively responsible aviation security, airport operations, security screening, or comparable operational management experience preferred.
• Demonstrated experience supervising large, shift-based workforces.
• Strong understanding of operational scheduling, workforce deployment, and performance management.
• Experience operating in a regulated security environment.
• Strong decision-making, communication, and stakeholder-management skills.
• U.S. Citizen or U.S. National and ability to satisfy applicable TSA suitability/access requirements.
• Ability to work onsite and support a 24/7 airport operation.

Desired Qualifications

• Prior STSO, Transportation Security Manager, SPP Operations Manager, or comparable experience.
• TSA SPP experience.
• Experience with both passenger and checked-baggage screening.
• Bachelor's degree or equivalent combination of education and experience.
• Experience using operational data to improve throughput, staffing efficiency, and screening performance.

About the Company

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.

• Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners)
• 401k - Vested immediately and 4% match
• Life insurance and disability paid by the company
• Supplemental Insurance Available
• Opportunities for Training and Continuing Education
• 12 Paid Holidays

To learn more about Culmen International, please visit www.culmen.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.