TSA SPP Airport Screening Operations Manager

Culmen-International-LL; Alexandria (VA); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Premium insurance

401k 4% match

Life insurance

Training & education

Paid holidays

Job summary

Culmen International is seeking an experienced Airport Screening Operations Manager to lead day-to-day passenger checkpoint and baggage screening operations at multiple U.S. airports.

Reporting to the Task Order Project Manager, you will ensure staffing, TSA compliance, throughput, and operational performance across shifts. You will develop schedules, supervise STSOs and other supervisors, coordinate with TSA and airport stakeholders, implement screening directives, and drive continuous

Qualifications

• 5+ years in aviation security or airport operations management.
• Experience supervising large, shift-based workforces.
• Strong scheduling, deployment, and performance-management skills.
• Experience in a regulated security environment.
• Excellent decision-making, communication, and stakeholder-management abilities.
• U.S. Citizen or U.S. National and able to satisfy TSA suitability requirements.
• Ability to work onsite at a 24/7 airport operation.

Responsibilities

• Direct daily passenger checkpoint and checked-baggage screening operations.
• Manage STSOs and other supervisors across shifts.
• Develop and adjust schedules based on volumes, flight schedules, and staffing.
• Monitor wait times, throughput, staffing, and performance.
• Coordinate with TSA/FSD and airport stakeholders on daily needs.
• Implement TSA screening procedures and directives.
• Identify risks and performance gaps; implement corrective actions.
• Support incident response, irregular operations, and surge staffing.
• Develop frontline supervisors and reinforce accountability and customer service.
• Use data and metrics to drive continuous improvement.

Skills

Operations leadership

Staff management

Staff scheduling

Stakeholder management

Decision making

Communication

Security/compliance awareness

Education

Bachelor's degree or equivalent

Job description

About the Role

Culmen International is seeking experienced Airport Screening Operations Managers for anticipated TSA SPP Task Orders throughout the United States.

Reporting to the Task Order Project Manager, the Operations Manager will lead day-to-day passenger and baggage screening operations, ensuring effective staffing, supervision, TSA compliance, passenger throughput, and operational performance.

What You’ll Do in Your New Role

• Direct daily passenger checkpoint and checked-baggage screening operations.

• Manage STSOs and other operational supervisors and maintain effective supervisory coverage across shifts.

• Develop and adjust operational schedules based on passenger volumes, flight schedules, staffing availability, and screening requirements.

• Monitor checkpoint wait times, throughput, staffing utilization, security effectiveness, and operational performance.

• Coordinate with TSA/FSD personnel and airport stakeholders on daily operational requirements.

• Implement new or revised TSA screening procedures and directives.

• Identify operational risks, performance gaps, and workforce issues and implement corrective actions.

• Support incident response, irregular operations, contingency staffing, and surge requirements.

• Develop frontline supervisors and reinforce accountability, professionalism, and customer service.

• Use operational data and performance metrics to drive continuous improvement.

Required Qualifications

• Five or more years of progressively responsible aviation security, airport operations, security screening, or comparable operational management experience preferred.

• Demonstrated experience supervising large, shift-based workforces.

• Strong understanding of operational scheduling, workforce deployment, and performance management.

• Experience operating in a regulated security environment.

• Strong decision-making, communication, and stakeholder-management skills.

• U.S. Citizen or U.S. National and ability to satisfy applicable TSA suitability/access requirements.

• Ability to work onsite and support a 24/7 airport operation.

Desired Qualifications

• Prior STSO, Transportation Security Manager, SPP Operations Manager, or comparable experience.

• TSA SPP experience.

• Experience with both passenger and checked-baggage screening.

• Bachelor's degree or equivalent combination of education and experience.

• Experience using operational data to improve throughput, staffing efficiency, and screening performance.

About the Company

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.

• Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners)

• 401k – Vested immediately and 4% match
• Life insurance and disability paid by the company
• Supplemental Insurance Available
• Opportunities for Training and Continuing Education
• 12 Paid Holidays

To learn more about Culmen International, please visit www.culmen.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.